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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.4
261 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 261 reviews

July 09, 2024

It was a pleasure being part of Shamaley GMC family, Rogelio is an excelente sells man! More

by Miguelmaldonado9968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio Perez
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Jul 10, 2024 -

Shamaley Buick GMC responded

Thank you for your kind words for our staff, we appreciate it!

July 06, 2024

Great service and quick service. Showed up to my appointment early and they got me in quickly More

by johnathanharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Jul 08, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Thank you for serving my truck in a timely manner staff was very helpful and professional keep up the good work More

by Bosshog5313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Report | Print
Jul 10, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Very helpful and professional. Ernie Salinas and the gentleman in parts did a great job to get my tire and wheel back to me asap More

by jjrsaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salinas,
Report | Print
Jun 20, 2024 -

Shamaley Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 18, 2024

Salesman was the worst. Did not show me vehicle before finalizing sale. Did not show anything, didn't shake my hand at all More

by sox.reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus was salesman
Report | Print
Jun 28, 2024 -

Shamaley Buick GMC responded

sox.reese, Thank you for sharing your feedback with us. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. We will contact you soon to gather more details and offer assistance wherever possible. Should you require immediate support, please feel free to contact me anytime. David Logston General Manager dlogston@Group1Auto.com

June 17, 2024

Ernie my service advisor was very courteous and helpful. Actually, he is every time I come to service my GMC Acadia. More

by aborja875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salas
Report | Print
Jun 18, 2024 -

Shamaley Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2024

Lots of selections to choose from. Clean place and service was good. I would definitely recommend my friends and family ! More

by Moose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Corona
Report | Print
Jun 16, 2024 -

Shamaley Buick GMC responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

This dealership is very well organized and equipped. Employees seem to care about their customers and their work. Sometimes too busy to attend to each customer and their needs. Excellent attitude from More

by noelgiffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Gandarilla
Report | Print
Jun 16, 2024 -

Shamaley Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

They where very informative and helpful. Found my Denali with the specs I was looking for and they worked out the perfect deal. More

by iliemep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Corona
Report | Print
Jun 15, 2024 -

Shamaley Buick GMC responded

Hi, thank you for taking the time to leave a review for us at Shamaley Buick GMC. We're happy we could meet your expectations! We hope to see you soon!

June 14, 2024

The worst customer service in my life I own 4 GMC products and my 2023 $90,000HD gmc diesel truck transmission has issue valve body only after 16,000 mile in the shop for 3 months and the service de More

by George Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo
Report | Print
Jun 19, 2024 -

Shamaley Buick GMC responded

George, Thank you for sharing your feedback with us about your 2023 GMC Truck. We are committed to addressing your concerns with the utmost seriousness and conducting a thorough investigation. We will contact you soon to gather more details and offer assistance wherever possible. Should you require immediate support, please feel free to contact me at any time. David Logston General Manager dlogston@Group1Auto.com

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