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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.4
255 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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communication truck customer service professional

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Showing 255 reviews

November 20, 2023

Everybody was very courteous and effective. Guillermo is great to work with! Communication was very good. More

by hmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo and Alejandro
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Nov 22, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a courteous experience and that Guillermo provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 19, 2023

Paul and Daniel were really professional and quick throughout the whole process was really impressive More

by lorenzosilva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
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Nov 21, 2023 -

Shamaley Buick GMC responded

Congratulations on your new vehicle! We are thrilled that Paul and Daniel provided you with a professional and quick sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 17, 2023

Merissa Rodriguez was excellent, the best advisor to date. I can’t say much about the person who washed my vehicle him/her need some mentorship. More

by nicktaylor79930
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 18, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Merissa provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

The service provided by this dealership was exceptional. Marissa was very professional and friendly, and the work was with good quality. More

by maquinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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Nov 21, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Marissa provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Excellent service! Received a video of the recap of my service from the technician. Guillermo who was my service advisor, was prompt and clear on what services would More

by Mercedes Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo , Digital AirStrike
Report | Print
Nov 18, 2023 -

Shamaley Buick GMC responded

It's fantastic to hear that you had a great experience and that Guillermo provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Excellent service and the advisor very helpful and attentive, congratulations and keep doing great work. More

by vliberato956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia , Digital AirStrike
Report | Print
Nov 18, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

I have taken my 2021 Chevrolet Silverado on numerous occasions reference a werid noise coning from the front of the vehicle. I explained to them that it only hapoens when the temperature is hot and even More

by eric4nier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Fernandez
Report | Print
November 11, 2023

Staff quickly greeted my arrival, provided a solution, took care of the problem. Ernie was informative and professional. Shamaley provided excellent discounts, plus my earned points made it worth my time More

by Arnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Nov 14, 2023 -

Shamaley Buick GMC responded

It's wonderful to hear that you had a positive experience at Shamaley Buick GMC, where our staff quickly greeted you, provided a solution, and took care of the problem. Ernie's informative and professional service is appreciated. Additionally, it's great that you received excellent discounts and that your earned points made the visit worthwhile. We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

Cost for repairs is ridiculous! $800 to install an $80 part!!! Just dumb! Performed the repairs myself in 15mins and they wanted to charge for 5 hours? Thieves!!! More

by pcortez915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
November 06, 2023

Professional and friendly service. Personal attention and kept me informed on progress of my vehicle. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 08, 2023 -

Shamaley Buick GMC responded

We are thrilled to hear that you had a professional and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 08, 2023 -

Tom responded

I was very pleased with my service experience. Everyone was very professional and friendly. I was always kept informed of the progress. I believe the service was prompt and efficient.

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