Group 1 GMC Westside
El Paso, TX
Filter Reviews by Keyword
By Type
Showing 342 reviews
It was honestly the best experience. Great customer service and they were upfront about the needs my vehicle needed. Will definitely return. Great customer service and they were upfront about the needs my vehicle needed. Will definitely return. More
Customer service on the sales side has always been outstanding, but once the deal is closed the customer service doesn’t carry over to the other departments. Scheduled an appt at 10am to only take our outstanding, but once the deal is closed the customer service doesn’t carry over to the other departments. Scheduled an appt at 10am to only take our vehicle to the back at 1:30pm! What’s the point of making an appt then? They don’t know how to communicate. They did try to accommodate us after the fact, but their planning for vehicles getting worked on wasn’t up to par. We canceled everything.Their service department is horrible at this. If only they all worked like Mario in sales. They’d always have 5star reviews! More
Great fast service. They were able to take my vehicle in last minute right before they closed. Vehicle was ready early next day. Love the video and info on vehicle repor They were able to take my vehicle in last minute right before they closed. Vehicle was ready early next day. Love the video and info on vehicle reports they send. Its great help. More

