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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.4
274 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 274 reviews

April 11, 2025

Shamaley Buick GMC has the best reliable service in town by far! I've been coming here for my GMC Sierra service and they never disappoint! Good service goes along way! More

by Oscar Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin from service department
Report | Print
Apr 14, 2025 -

Shamaley Buick GMC responded

Hi Oscar, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 06, 2025

Great customer service in the service department. Charles was thorough and helpful and followed through from beginning to end. More

by Roosmalen04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Knecht
Report | Print
Apr 08, 2025 -

Shamaley Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 GMC Westside! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

Those guys are a very good sales man’s and a good client attendant I’m very happy More

by ortegajav1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulices
Report | Print
Apr 06, 2025 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Excellent service. Hassel free. Salesman Daniel was great. Very good selection. Highly recommend this dealership. More

by Raulfl16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Reyes
Report | Print
Apr 06, 2025 -

Shamaley Buick GMC responded

Hello, we're happy you found our staff Daniel to be so supportive during your experience here at Group 1 GMC Westside. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

Aaron Rodriguez did a great job getting the deal done. One of the best experience I've had working witha dealership to buy a new vechile. More

by eddiesnu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Rodriguez
Report | Print
Apr 05, 2025 -

Shamaley Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. If you have any further questions, please give us a call. We're always happy to help!

April 01, 2025

Poor customer service, service manager response is that he is the middle man my complaint is with general motors More

by cruzzavala939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin,
Report | Print
Apr 05, 2025 -

Shamaley Buick GMC responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. David Logston General Manager Group 1 GMC Westside (915) 231-4004 dlogston@Group1Auto.com

March 31, 2025

Fast customer service, great employees, service advisors and cashier, excellent shuttle service. Will make the dealership service department my go to service. More

by jcterrones578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Alfonso
Report | Print
Apr 05, 2025 -

Shamaley Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Customer oriented, service oriented, always trying to help. Over the years I have purchased 2 used vehicles & 4 new trucks from them. Consistently helped me with whatever my needs are. More

by durwoodkeeton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Rodriguez
Report | Print
Mar 28, 2025 -

Shamaley Buick GMC responded

Hi, we really appreciate your feedback! We can't wait to see you again, have a great day.

March 25, 2025

I had prompt, courteous service. Thank you for your courtesy. Everyone was very professional when dealing with me. More

by jane.sturgis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Mar 28, 2025 -

Shamaley Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

A few small service items needed on my truck. Marissa did a great job communicating the problems, the resolution, the timeframe. Definitely talk to her if you need service done at this location More

by El Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
Report | Print
Mar 28, 2025 -

Shamaley Buick GMC responded

Hi, we are very happy Marissa could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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