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Group 1 GMC Westside

El Paso, TX

Overview
Reviews
Vehicles
4.4
296 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 296 reviews

August 14, 2025

Daniel was amazing the got us in and out the whole process was simple and efficient I know nobody wants to stay at the dealership for hours about 45 minutes total I was out as long as you got your fin More

by Ranier Alacar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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August 14, 2025

Great customer service! It was a smooth speedy purchase time. We were treated great and with respect. More

by Pnleyva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Vásquez
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August 08, 2025

Erni from service was great! He was very informative, patient, responsive and professional. I had a great experience with servicing my truck at Group 1 GMC Westside. More

by tonysandoval2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erni
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Aug 10, 2025 -

Group 1 GMC Westside responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 GMC Westside. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 07, 2025

Rafael was an excellent customer pleasing person. Very good in communicating with customer as to what was needed in automobile. More

by AboutRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael n Claudia
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Aug 09, 2025 -

Group 1 GMC Westside responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2025

William has excellent people skills and made me feel welcome to Shamaley Service place. He answered every question and was polite. He also made me aware of other vehicle services that are offered.. More

by Shel880
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Copley ( service adviser)
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Aug 09, 2025 -

Group 1 GMC Westside responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2025

Everything went well. No hold ups or waiting time. They even washed my car . My car drives better now More

by Constructionmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not meet the employees
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Aug 03, 2025 -

Group 1 GMC Westside responded

Hello, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2025

It's en excellent dealer and excellent service we are happy the way they treat as More

by rodolfofranciscoduarte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Aug 03, 2025 -

Group 1 GMC Westside responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2025

Customer service is not very strong. They are very polite but the service advisor was not the nicest and there was no follow up. I had to keep asking and got short responses without co More

by Jaswild
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin
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Jul 30, 2025 -

Group 1 GMC Westside responded

Thank you for reaching out regarding your recent concerns with customer service. Can you please contact me so I can learn more about your experience?  I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided.  Brian Navar, Service Director Group 1 GMC Westside | bnavar@Group1Auto.com | orealzola@Group1Auto.com

July 24, 2025

I was able to work out a good deal and they were very good at handling the paperwork even though I live in Wisconsin. They arranged delivery that arrived in good condition and on schedule. More

by jjmilne514
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 27, 2025 -

Group 1 GMC Westside responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 23, 2025

A nice and professional dealership to do business with, satisfactory service, I’m a very satisfied customer thank you. More

by Jcgardea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Armendariz
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Jul 24, 2025 -

Group 1 GMC Westside responded

Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

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