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Shamaley Ford
El Paso, TX
933 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 933 reviews
January 04, 2025
As always great customer service! Alexis is a really helpful and friendly person who takes care of all my concerns with my truck! Thank you to everyone that helped this process. Alexis is a really helpful and friendly person who takes care of all my concerns with my truck! Thank you to everyone that helped this process. More
by irenetaz54
Employees Worked With
Alexis Holguin
January 04, 2025
Excellent service, our salesman Carlos went above and beyond. He understood my end of year dilemma and did what he could to get us the right truck at the right price. beyond. He understood my end of year dilemma and did what he could to get us the right truck at the right price. More
by allujan68
Employees Worked With
Carlos Carranza
January 03, 2025
Went in for an oil change. Had an appointment for 1:15 and the car was finished by 3:30. As a customer that is unacceptable. In another occasion went in for an oil change with Had an appointment for 1:15 and the car was finished by 3:30. As a customer that is unacceptable. In another occasion went in for an oil change with no appointment and they took the same time so do I need an appointment. Service was good not the wait time More
by mouser87
Employees Worked With
Jake Chavez
January 02, 2025
Always such a pleasure to visit shamaley. I bought a vehicle back in 2002 and had a great experience then. My salesman in all the associates that helped me. We're awesome. I would definitely I bought a vehicle back in 2002 and had a great experience then. My salesman in all the associates that helped me. We're awesome. I would definitely recommend buying a Ford from this dealership. More
by Walter
Employees Worked With
Edgar Delgado
January 02, 2025
Mario, the advisor, was very friendly and helpful. Llft, offered by this dealership, is awesome! I’ll be returning to this dealership the very next time my truck needs service. Llft, offered by this dealership, is awesome! I’ll be returning to this dealership the very next time my truck needs service. More
by salcedoernie
Employees Worked With
Mario, Lorenzo Vargas
January 02, 2025
Took my car in for an oil change and state inspection, as soon as I walked in someone was there to greet me and help. It was a quick and easy process to get signed in, as well as to create an account. It was soon as I walked in someone was there to greet me and help. It was a quick and easy process to get signed in, as well as to create an account. It was my first time there so I felt lost. Thankfully I was made to feel at ease by Jerry. More
by ssbest513
Employees Worked With
Devin Cook, Jerry Esmele
December 31, 2024
Kay is an amazing service advisor, very friendly and communicative with customers. The technicians left some oil from their boots on my floor mats nothing that couldn’t be cleaned but still would rather communicative with customers. The technicians left some oil from their boots on my floor mats nothing that couldn’t be cleaned but still would rather not have had oil left on my carpet floor mats. More
by colin
Employees Worked With
Kay
