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Shamaley Ford

El Paso, TX

Overview
Employees
Reviews
Vehicles
4.8
934 Reviews
Welcome to Shamaley Ford Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our El Paso Ford Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Ford service with a shuttle service and loaners available if needed Genuine OEM Ford parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Las Cruces, NM, Horizon City, and Socorro While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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11301 Gateway W

El Paso, TX

79936

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Showing 934 reviews

December 31, 2024

Kay is an amazing service advisor, very friendly and communicative with customers. The technicians left some oil from their boots on my floor mats nothing that couldn’t be cleaned but still would rather More

by colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Jan 02, 2025 -

Shamaley Ford responded

Hello Colin, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 29, 2024

Attention to detail… associates are very friendly and conduct themselves always with professionalism. Highly recommend dealership. More

by Rico amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
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Dec 30, 2024 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

I ordered my truck in July. When the vehicle arrived I was notified and the process of buying it went very smoothly. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Olmos, Damian Isais
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Dec 29, 2024 -

Shamaley Ford responded

Hello Josh, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 27, 2024

I really trust the service technicians. Always keep me informed. I am explained everything in detail. More

by SILVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDDIE RUELAS
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2024

Great place and helped us and gave the best options for our service that we needed for our bronco More

by ricardoesparza70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose torres
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2024

Mario Villanueva/Kay Durr provided exceptional service. They expeditiously addressed my emergency repair of my vehicle. More

by rsmalstig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Durr, Mario Villanueva
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Dec 28, 2024 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Service was easy to register for online and the service was thorough. Eduardo took the time to explain everything that was done and notified me of things that might need correcting in the future. More

by Ramireznerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Dec 25, 2024 -

Shamaley Ford responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

My visit to this dealership was quick and easy and Kay was very helpful with everything. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha “Kay” Durr
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Dec 25, 2024 -

Shamaley Ford responded

Hi Josh, thank you for your kind review; we are happy to pass along your comments to Kay here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Fast and friendly service. I will definitely be coming back in the future. Thank you. More

by Pmhash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Ruiz
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Dec 25, 2024 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

This dealership was recommended. The techs did great work. My truck runs a lot smoother now. More

by Patricia Borja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena and Allen
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Dec 22, 2024 -

Shamaley Ford responded

Hi Patricia, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Thanks again for the recommendation, and have an amazing day!

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