
Shamaley Ford
El Paso, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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The service advisor who attended me today (Keeosha "Kay" Durr was very helpful and very courteous to my needs. Asked me all the questions I was hoping the service advisor would ask. Also gave me an estimate Durr was very helpful and very courteous to my needs. Asked me all the questions I was hoping the service advisor would ask. Also gave me an estimated time of wait and she was pretty much correct. Great person and I feel a good asset to Shamaley Ford. More
Salesman was great to work with. Drove from Waco to El Paso and everything was ready when I got there to turn around a head back with new truck. Friendly and quick experience very pl Drove from Waco to El Paso and everything was ready when I got there to turn around a head back with new truck. Friendly and quick experience very pleased More
Let me start by commending Keeosha. Amazing service advisor, from beginning to end she was with me the whole way. Great communication about the service repair to my vehicle. Kay went ab Amazing service advisor, from beginning to end she was with me the whole way. Great communication about the service repair to my vehicle. Kay went above and beyond and made this whole experience worth remembering so I can definitely recommend friends and family. Everything will be okay with "Kay". More
I recently purchased a 2024 Ford Expedition at Shamaley Ford. I was in search of a vehicle due to the fact that my 2006 Ford Expedition had been totaled after someone smashed into it while it was parked o Ford. I was in search of a vehicle due to the fact that my 2006 Ford Expedition had been totaled after someone smashed into it while it was parked on the street. The sudden need and search for a new vehicle can be exhausting. Prior to going to Shamaley, I visited several other dealerships in search of a vehicle. The experience wasn’t pleasant. I thought that finding a dealership that was going to be open and transparent no longer existed. A very good friend of mine recommended me to Charlie Hossoun and Tony Saldana. The experience was awesome! The purchase of my 2024 Expedition went very smooth. Both Charlie and Tony were open, honest and transparent throughout the process. The experience I had with Shamaley reminded me of why I bought my first Expedition from them 18 years ago. My 2006 Expedition was very durable and dependable. Had it not gotten totaled I would still be driving it. The new Expedition is great! My experience with Charlie and Tony made me realize that if I had began with going back to Shamaley first, I would not have experienced the frustration that I did in looking for a vehicle at other locations. More
I’ve purchased 5 vehicles from Shamaley Ford. I’ve always taken my vehicles to the service department for work other than oil changes. I’ve been extremely pleased with the assessment and estimate I’ve always taken my vehicles to the service department for work other than oil changes. I’ve been extremely pleased with the assessment and estimates for work needed. I trust the work or repairs on my vehicles. Jerry, my service representative always kept me updated on the progress of my Ford as it was repaired and serviced. More