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Shamaley Ford - Service Center

El Paso, TX

4.8
710 Reviews

710 Reviews of Shamaley Ford - Service Center

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May 03, 2025

Good visit good service service advisor Jake took care of me went in as a walk-in and they got the job done in a reasonable matter More

by williameskew10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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May 01, 2025

I Fel god and they answer all my questions the mechanic are all professionall I like it 👍👍👍 More

by Tarinjosec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

I bought my truck from another Ford dealer and it was horrible experience. I went to Shamaley to have it repaired and the experience was very pleasant. I will buy my next vehicle from them. More

by Allan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron service department
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May 01, 2025 -

Shamaley Ford responded

Hello Allan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

Great service. Worked with me and understood. Overall I was happy with the service they provided. More

by villadoangelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
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May 01, 2025 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2025

Shamaley Ford Service department is always professional and service providers like Keeosha Durr always ensure the best experience possible. More

by issace1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Durr
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May 01, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with Keeosha and team! We hope you have a great day!

April 28, 2025

Excellent customer service and professional. Thanks to Jerry Myles. Very please with Shamaleyservice. Exceptional experience with Jerry. More

by nike3277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles
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Apr 30, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2025

Excellent customer service. Professional and knowledgeable vehicle care. A very good value overall in maintenance and upgrades. More

by dominguezmax21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Apr 30, 2025 -

Shamaley Ford responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Ordered tires for my Mustang. Went to dealership at scheduled time. Dealer gave wife ride home while tires installed. Tires mounted balanced and car aligned. Dealer picked up wife More

by morrishe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
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Apr 28, 2025 -

Shamaley Ford responded

Hi Morrishe, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

We ordered new tires for my Mustang. Brought the car in as scheduled. Wife was given ride home while tires installed. Came to house and took wife back to dealership. Tires were are great More

by morrishe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariaj
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Apr 28, 2025 -

Shamaley Ford responded

Hi Morrishe, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

Service advisor Marija greeted me upon arrival. Explained the problem my vehicle was having to her and she promptly registered my vehicle for work to be completed. Received my vehicle when promised More

by dsa9447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Report | Print
Apr 28, 2025 -

Shamaley Ford responded

Hi, we're happy you found Marija to be so supportive during your experience here at Shamaley Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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