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Shamaley Ford - Service Center

El Paso, TX

4.8
724 Reviews

724 Reviews of Shamaley Ford - Service Center

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May 23, 2025

I went in without an appointment and was greeted by Kay, and she treated me very nice, I explained what wanted done, and she handled it perfectly! More

by Bruceroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Durr
Report | Print
May 22, 2025

Very good mechanic and the best service offered, the team is good and fast thanks More

by Ngonidereckmukonho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha kay durr
Report | Print
May 24, 2025 -

Shamaley Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

Jake was very helpful, courteous, and friendly. I would take my car back there anytime. Call Jake if you need any help on your Ford car or truck!! More

by Frances Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Report | Print
May 23, 2025 -

Shamaley Ford responded

Hi Frances, we're happy you found our staff to be so helpful during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Very professional and dedicated service personnel. Definitely took care of everything I needed. Can highly recommend. More

by tnagies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
May 23, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 16, 2025

Arturo was very attentive and professional, making my visit better than expected— will definitely recommend him to anyone looking for a knowledgeable service advisor online. More

by Richiemendoza24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Montes
Report | Print
May 19, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Jake was professional and upfront. He listened to everything I wanted to know about my truck and tire options and presented cost with options. I’ve been going there for years and servi More

by Jjlab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Report | Print
May 15, 2025 -

Shamaley Ford responded

Hi, thanks for your praise and kind comments about Jake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2025

Jose was very attentive and kept me informed on the work that was being done to my truck. More

by sigalag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Quintero
Report | Print
May 14, 2025 -

Shamaley Ford responded

Hi Sigalag, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 10, 2025

My truck was serviced in a timely manner. I was offered a ride to where ever I needed to go. They would drop me off and pick me up however I decided to stay at wait. They had a soda fountain, More

by April12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake , Javier Quintero
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May 13, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2025

I'm very satisfied with shamaley service especially with Maria who was very profesional, polite and helpful More

by gepena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria at the service dept
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May 11, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Very friendly staff they were super helpful and very knowledgeable my service advisor alexis holguín was a very helpful gentleman and he made this whole process for me very easy to understand and helped More

by acostaandrew2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis holguín, Roxane Morales, Daniel contreras
Report | Print
May 11, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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