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Shamaley Ford - Service Center

El Paso, TX

4.8
719 Reviews

719 Reviews of Shamaley Ford - Service Center

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February 15, 2025

That was my best experience with car oil change. You’re the best, honestly. Thank you so much. More

by endembe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
3.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Shamaley Ford responded

Hi, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

February 14, 2025

On time, greeted with a smile, professional service and the place is always clean and welcoming. More

by cdflores.elp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Myles esme
Report | Print
Feb 18, 2025 -

Shamaley Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 12, 2025

The tec was very helpful and really help me in answering all my questions that I ask, I will come again to Mario for assistance on my vehicle in the future. More

by fminjarez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARIO VILLANUE
Report | Print
Feb 17, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 11, 2025

Dealership personnel always friendly and accommodating. Dealership very clean. Staff is very knowledgeable and helpful. More

by dfrancikow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Ruelas
Report | Print
Feb 12, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

February 09, 2025

Amazing service. They kept me updated on status of vehicle and assisted in a very timely manner. More

by savillalobos059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales. Service Dep
Report | Print
Feb 12, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Me atendieron muy bien y me entregaron en menos tiempo de lo que acordamos, gracias. More

by arnulfo torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel
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Feb 12, 2025 -

Shamaley Ford responded

Hola, gracias. ¡Agradecemos tus comentarios! No dudes en comunicarte con nosotros si hay algo más que podamos hacer por ti.

February 06, 2025

Beginning with their new valet service. This is awesome. Their service people are courteous and explained in detail the services needed for my Explorer. Thank you to Jerry Miles for your a More

by Carmen 62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymiles Esme
Report | Print
Feb 11, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

They have great service, very nice, through with the work that was done and very fast. More

by Lox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena
Report | Print
Feb 11, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Very knowledgeable advisors, Kay was able to identify the problem I was having and offer a solution within 20 mins 10/10 Recommend SHAMALEY FORD 🔥💫 More

by alowise555@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha “Kay” Durr
Report | Print
Feb 10, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff Kay to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2025

Alexis is very kind andaleays taking his time to help me. Thanks Alexis for you patience More

by yolybarrera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Saldana
Report | Print
Feb 07, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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