Shamaley Ford - Service Center
El Paso, TX
767 Reviews of Shamaley Ford - Service Center
Very good service, provide a checklist of things you need, don't need, and what would later require service. They also provide a video of your vehicle which I find that very useful so you can see the co need, don't need, and what would later require service. They also provide a video of your vehicle which I find that very useful so you can see the condition of your vehicle. More
I received excellent service from Shamaley Ford. Mr. Joe Mena was very helpful and great communication. Mr. Joe Mena was very helpful and great communication. More
Quick service and personnel were polite. The dealership was clean and inviting. I was offered other services for vehicle and given options. The dealership was clean and inviting. I was offered other services for vehicle and given options. More
THERE WAS AN ISSUE WITH SOUND COMING FROM UNDERNEATH THE HOOD, THAT SOUNDED LIKE A MOTOR MOUNT, OR STRUT. I MADE ABLE TO MAKE AN EARLY APPOINTMENT THE FOLLOWING DAY ON A SATURDAY. THE PROCESS OF GETTING MY HOOD, THAT SOUNDED LIKE A MOTOR MOUNT, OR STRUT. I MADE ABLE TO MAKE AN EARLY APPOINTMENT THE FOLLOWING DAY ON A SATURDAY. THE PROCESS OF GETTING MY VEHICLE FOR SERVICE WAS SMOOTH. THE PART ISSUE WAS NOT ONLY REPLACED ON THE SIDE WHERE THE SOUND WAS COMING FROM, BUT BOTH STRUTS WERE REPLACED. More
My visit was great. Oil change and recall were done well on my vehicle. Thank you. Oil change and recall were done well on my vehicle. Thank you. More
They did service i did not ask for then they tried to bill me for it. Look at your final invoice and ask questions.dont be embarrassed to ask to break down the bill bill me for it. Look at your final invoice and ask questions.dont be embarrassed to ask to break down the bill More
I had an appointment scheduled and when I got there Jake Chavez assisted me with my appointment. Jake kept me posted on my vehicle via text and also called me to make sure I knew my car was ready. I picked Chavez assisted me with my appointment. Jake kept me posted on my vehicle via text and also called me to make sure I knew my car was ready. I picked up my car and very happy. Jake was awesome with communication and making sure I got taken care of. More