Shamaley Ford - Service Center

Excellent customer service. Professional and knowledgeable vehicle care. A very good value overall in maintenance and upgrades. Professional and knowledgeable vehicle care. A very good value overall in maintenance and upgrades. More

Ordered tires for my Mustang. Went to dealership at scheduled time. Dealer gave wife ride home while tires installed. Tires mounted balanced and car aligned. Dealer picked up wife Went to dealership at scheduled time. Dealer gave wife ride home while tires installed. Tires mounted balanced and car aligned. Dealer picked up wife and returned to dealer. Price was great. Work was great. More

We ordered new tires for my Mustang. Brought the car in as scheduled. Wife was given ride home while tires installed. Came to house and took wife back to dealership. Tires were are great Brought the car in as scheduled. Wife was given ride home while tires installed. Came to house and took wife back to dealership. Tires were are great price. Installed, balanced and car aligned. Great job. We will be back and tell our friends. More

Service advisor Marija greeted me upon arrival. Explained the problem my vehicle was having to her and she promptly registered my vehicle for work to be completed. Received my vehicle when promised Explained the problem my vehicle was having to her and she promptly registered my vehicle for work to be completed. Received my vehicle when promised. Exceptional experience with Marija. More

I waited about 2 hours for an oil change and they don’t gave me the sticker that says when do I have to go back for another one. gave me the sticker that says when do I have to go back for another one. More

I’m very please with Shamaleys service department. when another Ford dealership on the west side of El Paso told me they would take 15 days to even look at my vehicle, Shamaley had the full issue resol when another Ford dealership on the west side of El Paso told me they would take 15 days to even look at my vehicle, Shamaley had the full issue resolved in 3 days. My service advisor Jerry was great and provided me with all the information needed and had great communication throughout. Highly recommended. More

Got our bronco here and we have had it serviced a few times at Shamaley always good experiences, recently got ford accessories shipped there and the parts department was easy to work with as well. times at Shamaley always good experiences, recently got ford accessories shipped there and the parts department was easy to work with as well. More

Professional, fast , kind, easy to work with really makes a different. Great Job Mario right to the very end! a different. Great Job Mario right to the very end! More

Marija was a truly exceptional person who helped me. She was accurate and reliable throughout the process. She was accurate and reliable throughout the process. More

Excellent Service, Mr. Jerrymyles Esmele explained all the process of the service of my Bronco Jerrymyles Esmele explained all the process of the service of my Bronco More