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Shamaley Ford - Service Center

El Paso, TX

4.8
714 Reviews

714 Reviews of Shamaley Ford - Service Center

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April 09, 2025

Very good job today at my appointment. Marija helped me service my vehicle. She was very professional and knowledgeable. Very friendly as well. More

by Alex Minjares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Apr 12, 2025 -

Shamaley Ford responded

Hello Alex, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you have any further questions, please give us a call. We're always happy to help!

April 08, 2025

Fantastic customer service. Their staff has the knowledge and experience to work on any Ford trucks. I would certainly recommend for all your mechanics need. More

by TH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mena is amazing. Fantastic customer service.
Apr 10, 2025 -

Shamaley Ford responded

Hi, we are pleased to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

April 06, 2025

Service was very easy and Mario and Kay were great to work with. I love this dealership!! More

by warnersha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario and Kay
Apr 09, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

April 05, 2025

Excellent and very fast service. It really exceeded my expectations. I have not bought a vehicle here, because they didn't have the one I was looking for when I came, but everytime I More

by Alberanchondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Apr 09, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 09, 2025 -

Alberanchondo responded

Thanks

April 05, 2025

Good service, waiting was less than expected. Great prices. Staff were very cordial and attentive More

by Ejrubio2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 04, 2025

The staff is always very welcoming. Keeosha Kay Durr, service advisor, provided exceptional customer service. I believe this is the second time she's attended to my car. Always provi More

by ghernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Kay Durr
Apr 08, 2025 -

Shamaley Ford responded

Hello, we're happy you found Keeosha to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

Aaron has been extremely helpful when I bring my truck in for service. He keeps me updated on time and any required service that may be needed. More

by Adburtner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Apr 06, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff Aaron to be so supportive during your experience here at Shamaley Ford. We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

Had a great experience! ! Jake and Shamaley provided us with quick and great service!! Thank you very much!! More

by grandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
Apr 05, 2025 -

Shamaley Ford responded

Hi Grandall, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2025

Staff was Friendly, very polite and helpful. Had a few questions and everyone asked helped answer my questions. Service advisor was great More

by blutwo1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Shamaley Ford responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

March 31, 2025

EXCELLENT SERVICE AT SHAMALEY FORD STAFF IS SUPER FRIENDLY OUTSTANDING SERVICE I HIGHLY RECOMMEND THEM More

by marmoreno69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuy Rosales
Apr 01, 2025 -

Shamaley Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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