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Shamaley Ford - Service Center

El Paso, TX

4.8
802 Reviews

802 Reviews of Shamaley Ford - Service Center

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July 03, 2025

Convenience,good prices and promos. Aron Wade always does excellent service keeps you informed about your vehicle. More

by Luevani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Wade
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Jul 04, 2025 -

Shamaley Ford responded

Hi Luevani, thank you for the glowing review! We are thrilled to hear that you appreciate our convenience, prices, and promotions. We take pride in providing excellent service and keeping our customers informed. It's always a pleasure to have you as a loyal customer, Aron!

July 03, 2025

Good service. The people were very nice. It did take slightly longer but I waited at the dealership More

by Anthonyheaps19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
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Jul 06, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

Aaron in service He goes above & beyond to be helpful Can’t say enough about him More

by mgladygolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Report | Print
Jul 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

Great customer service Jake greeted me as soon as I entered the service drive with a smile on his face as everyone said hello technician was thorough and Porter delivered my expedition nice and clean s More

by Pjsolis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
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Jul 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2025

Always concerns about customer needs, great service, and service advisors are always on point with your needs More

by viclo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dure, Keeosha (Kay)
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Jul 03, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2025

The service team at Shamaley Ford are always friendly and professional. Mario helped me out today and the experience was excellent. More

by Jose V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
Report | Print
Jun 30, 2025 -

Shamaley Ford responded

Hi Jose, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2025

Great job by Jerry Ismele, service advisor. Kept me informed on the progress of completion. More

by Gardea.Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Shamaley Ford responded

Hi, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Jun 27, 2025 -

Gardea.Robert responded

Thank you

June 26, 2025

Staff, Mr. A Wade always Attentive,helpful, on time to the needs of my vehicle, More

by Isab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Wade
Report | Print
Jun 28, 2025 -

Shamaley Ford responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 24, 2025

Fairly quick check in progress, good informative process throughout the day. Could be quicker to retrieve our vehicles after service. More

by Jnlgomez15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Villanueva
Report | Print
Jun 26, 2025 -

Shamaley Ford responded

Hi, we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 23, 2025

I highly recommend this dealership. The customer service here is 5 stars. Diana Vasquez and service writer Jake Chavez are 10 out of 10. They made my experience at shamaley great. Than More

by Sal107107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez, Diane Vasquez
Report | Print
Jun 25, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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