Back

Shamaley Ford - Service Center

El Paso, TX

4.8
769 Reviews

769 Reviews of Shamaley Ford - Service Center

Sort by
May 28, 2025

Nice atmosphere with good customer service. Service adviser explained the service my Bronco required and received. I appreciate the communication. More

by Annettetorres71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Guerra
May 29, 2025 -

Shamaley Ford responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 28, 2025

Jeremy and Lorenzo were outstanding. Experts they took care of the situation with my bronco excellent service More

by mnrrecovery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Lorenzo in service
May 30, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Placed an order for tires. The price was amazing and Mario the service advisor was super helpful in placing the order. More

by zc_mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
May 30, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

They are very honest and upfront with the work that needs to be done on your vehicle and work to get your vehicle ready for you as soon as possible. Aaron Wade is very professional and knowledgeable! I even More

by crazyfast13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Burciaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Wade
May 27, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 25, 2025

They find the issue that need to fix and give you the option to fix it. I also like the payment plans.. More

by Cedric_barfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eldorado
May 27, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

I went in without an appointment and was greeted by Kay, and she treated me very nice, I explained what wanted done, and she handled it perfectly! More

by Bruceroger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeosha Durr
May 24, 2025 -

Shamaley Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2025

Very good mechanic and the best service offered, the team is good and fast thanks More

by Ngonidereckmukonho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha kay durr
May 24, 2025 -

Shamaley Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

Jake was very helpful, courteous, and friendly. I would take my car back there anytime. Call Jake if you need any help on your Ford car or truck!! More

by Frances Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Chavez
May 23, 2025 -

Shamaley Ford responded

Hi Frances, we're happy you found our staff to be so helpful during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Very professional and dedicated service personnel. Definitely took care of everything I needed. Can highly recommend. More

by tnagies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
May 23, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 16, 2025

Arturo was very attentive and professional, making my visit better than expected— will definitely recommend him to anyone looking for a knowledgeable service advisor online. More

by Richiemendoza24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Montes
May 19, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

...
5
...