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Shamaley Ford - Service Center

El Paso, TX

4.8
714 Reviews

714 Reviews of Shamaley Ford - Service Center

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March 31, 2025

Shamley always provides a 5 star experience from the moment you walk in and the moment you leave. Have always brought my trucks here for service. More

by rickytann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review, we are happy to pass along your comments to Shamley here at Shamaley Ford! Thank you again for leaving us this response!

March 31, 2025

The Dealership was very professionnel , Mechanic do there work ,and recommend more work is needed. More

by Art DeLaRiva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Shamaley Ford responded

Hi Art, we're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day!

March 30, 2025

Marija provided excellent service in a timely manner with great communication during the process. Dropped off the SUV and she provided a Lyft driver to take me home and the vehicle was ready within 4 hours. More

by juancheredia0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Report | Print
Apr 01, 2025 -

Shamaley Ford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marija here at Shamaley Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2025

Jesus from the service department assisted in getting my vehicle repaired in a timely manner. Jesus made the drop of process easy and fast More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rosales
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Apr 01, 2025 -

Shamaley Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Vehicle was served quickly. Things went smoothly.Marija was friendly and efficient. I’m now looking for a truck from Shamaley Ford. More

by rlt3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marija
Report | Print
Mar 30, 2025 -

Shamaley Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Stopped by to get routine service, oil change. Arrived was greeted by Kay. She got me checked in quickly and put in a Lyft to where I need to be and left me an open reservation to return to pick u More

by dennisjmcgregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Report | Print
Mar 30, 2025 -

Shamaley Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

Great customer service throughout my experience with shamaley ford. I will continue to do business with Shamaley ford. More

by Edgarmobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Holguin
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Mar 30, 2025 -

Shamaley Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

They were very understanding. What's the problem that I had?And they also done everything. To get it done More

by dandmtransports12@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenosha,Jessica Dominguez,Mario Villanueva,Lazaro,Osvaldo
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Mar 30, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Daniel Contreras is a great advisor good job very friendly very knowledgeable thank you again More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Contreras
Report | Print
Mar 28, 2025 -

Shamaley Ford responded

Hi Cesar, we're happy to hear you had such a positive experience with Daniel! Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

great service great advisors great management. repair was quick and affordable and vehicle was left squeaky clean. 10/10 More

by DanielElvira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Salom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Shamaley Ford responded

Hi Danielelvira, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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