Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Shamaley Ford - Service Center

El Paso, TX

4.8
767 Reviews

767 Reviews of Shamaley Ford - Service Center

Sort by
April 21, 2025

Professional, fast , kind, easy to work with really makes a different. Great Job Mario right to the very end! More

by Margaret.Remijio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario from Service
Report | Print
Apr 24, 2025 -

Shamaley Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 19, 2025

Marija was a truly exceptional person who helped me. She was accurate and reliable throughout the process. More

by Max Villaronga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hassoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marija
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hello Max, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

Excellent Service, Mr. Jerrymyles Esmele explained all the process of the service of my Bronco More

by Araceli Rivera Grijalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrymyles Esmele
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2025

Jeff did a great job and got my car out of service as efficiently as possible! More

by ajr0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Had my car serviced. Jacob Ortiz was very professional, courteous, friendly, and let me know what my car needed. Also, the place was very clean. More

by Inspiredpurple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Ortiz
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Ford! Until the next time we meet, take care!

April 18, 2025

Fast, efficient. Got checked in quick and got a ride home and back after. Marijo explained everything to my knowledge. More

by Desirae.z.bat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marijo
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

Service was awesome, Jessica communicated with me about the services my truck needed. Thank you More

by haynboy16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Jeff
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Had our Ford F-150 at Shamaly today for service. Always happy with the service and our service advisor Aaron always keeps us informed and goes above and beyond. Great service More

by sandyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Report | Print
Apr 21, 2025 -

Shamaley Ford responded

Hello Sandyw, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2025

Great Service Turi Montes and Lorenzo the Service Director are awesome and clearly know what great customer service is More

by escob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo and Arturo
Report | Print
Apr 19, 2025 -

Shamaley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

I live behind Casa Ford. Service at Shamaley is 100x better. Very competitive pricing. Personnel are far more informative...Jose was a saint to interact with. More

by mike.sacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in service
Report | Print
Apr 18, 2025 -

Shamaley Ford responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 18, 2025 -

mike.sacks responded

live behind Casa Ford. Service at Shamaley is 100x better. Very competitive pricing. Personnel are far more informative...Jose was a saint to interact with.

1
...
7
8
9
...
77