Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shawnee Mission Kia
Overland Park, KS
1,047 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,047 reviews
February 02, 2026
Fran is amazing! You always takes care of me and my car. Fran treats me with respect and always keeps me informed. Fran's customer service and knowledge is above any You always takes care of me and my car. Fran treats me with respect and always keeps me informed. Fran's customer service and knowledge is above any dealership I've ever gone to. More
by Kh kia
Employees Worked With
Fran
January 29, 2026
Fran in the service department was wonderful! Very friendly, professional and helpful. Her and the shop foreman stayed late to fix my car to make sure I could get it back that night as I needed i Very friendly, professional and helpful. Her and the shop foreman stayed late to fix my car to make sure I could get it back that night as I needed it for the next day. I so appreciate the extra effort they put forth to get me back on the road so quickly! More
by katrinaelmer
Employees Worked With
Francesca in service
January 29, 2026
Lily was great! ! Not very many places you show up at 7 am and people are kind and waiting for your business! Easy and fast service ! Not very many places you show up at 7 am and people are kind and waiting for your business! Easy and fast service More
by Xavieru
Employees Worked With
Lily
January 23, 2026
We had an amazing experience working with Sage Herrera! From the very beginning, Sage was incredibly flexible and understanding when we had to reschedule our appointment due to our kids getting sick. He ga From the very beginning, Sage was incredibly flexible and understanding when we had to reschedule our appointment due to our kids getting sick. He gave us multiple options and made the process completely stress-free. As our appointment approached, Sage stayed in touch and reached out to confirm that the scheduled time still worked for us, which we really appreciated. He took the time to truly listen to our needs and helped us find a vehicle that was perfect for our growing family and stayed within our budget. Sage was very personable, easy to work with, and never made us feel pressured to make a decision. He showed us several great options and made sure we felt confident and comfortable every step of the way. Thanks to his help, we found the perfect vehicle with plenty of space and all the features we were looking for. Highly recommend Sage Herrera to anyone looking for a great car-buying experience! Tanner was also great he was able to get my payment to my requested amount and quickly became my 9 y/o daughter’s favorite employee by sharing some of his Pokemon cards with her. Overall we had a great experience and would highly recommend Shawnee Mission Kia for anyone looking to get a new car! More
by Smoore98
Employees Worked With
Sage & Tanner , Tab Martin
January 15, 2026
The salesmen David was very helpful. The dealership itself was crowded and undersized for the amount of vehicles. There was trash on the ground outside the dealership, blowing around. T The dealership itself was crowded and undersized for the amount of vehicles. There was trash on the ground outside the dealership, blowing around. The vehicle I was looking at actual had bird crap on it in multiple spots. Obviously hadn't been detailed. As I found paperwork from previous owner. And dog hair on the seats. While inspecting it for purchase I found several hail dents, which in fairness the dealership had their pdr tech pull out nicely. They couldn't locate the spare key. So if you buy be sure to either have the key or write it up for a" we owe". Smart keys are expense. At last conversation they were contacting previous owner.Thats on me for not being more attentive. The vehicle itself was just pasted the 24000 miles maintenance;. but doesn't show in Kia connect as having been serviced. So potential warranty issues. Although, they have changed the oil. Overall, I got a little better price for it. Which was my goaled. But the dealership itself left some to be desired. Maintenance was spotty and left me a little unsure. I contacted the GM concerning a question on the warrant. He responded back promptly with an answer. So good and bad. Be safe. More
by Shiloh
Employees Worked With
David Long , Tab Martin
January 14, 2026
Service was top notch! Everybody I came in contact with was very friendly and made sure I was taken care of! This was my first time having a vehicle serviced here, and it w Everybody I came in contact with was very friendly and made sure I was taken care of! This was my first time having a vehicle serviced here, and it won’t be my last! Thanks guys! More
by Sage Herrera
Employees Worked With
Francesca Jackson
January 13, 2026
Very friendly, courteous and knowledgeable. The building is always clean and inviting. They have coffee and snacks in the lobby why you wait for your vehicle. The building is always clean and inviting. They have coffee and snacks in the lobby why you wait for your vehicle. More
by Lavonda.Jackson
Employees Worked With
Diamond
