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Shawnee Mission Kia

Overland Park, KS

Overview
Reviews
Vehicles
4.5
1,060 Reviews
Call Dealership (913) 384-9100
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,060 reviews

February 23, 2026

Service is horrible! Poor etiquette towards customers. Overall inspection report does not match reality. Can cause damage to vehicle really quickly and they would take n More

by NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know
Report | Print
February 22, 2026

Diamond took great care of my service department needs. I’ve been coming here for all car maintenance for the last five years. And I’ll be back. More

by scottr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Report | Print
Feb 25, 2026 -

Shawnee Mission Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2026

The team at Shawnee Mission Kia took great care of me today. Thank you for the fast and professional service. More

by jcaporterfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Report | Print
Feb 25, 2026 -

Shawnee Mission Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2026

The person I worked with did a great job! She was a professional, friendly, and was able to answer all of my questions and communicated effectively. The service was timely and I am happy with More

by RICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia
Report | Print
Feb 21, 2026 -

Shawnee Mission Kia responded

Hi Rich, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

The process was quicker than I expected and everything went smoothly. My rep was very nice and knowledgeable. More

by crashonraceday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Carl
Report | Print
Feb 21, 2026 -

Shawnee Mission Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2026

Service dept. was professional. I had a good experience. Alyia was very helpful with a door lock question. More

by krauckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyia Cantrell
Report | Print
Feb 21, 2026 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 17, 2026

Sophia was totally professional and represented your dealership in an outstanding manor. Recommend you give Shawnee Mission KIA a try for all your vehicle needs. More

by grjones1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Carl
Report | Print
Feb 19, 2026 -

Shawnee Mission Kia responded

Hello, thanks for your praise and kind comments about Sophia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2026

Got right in on time, beat the estimated time for completion. Friendly, efficient, quality service. More

by spacedog48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Report | Print
Feb 19, 2026 -

Shawnee Mission Kia responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. We look forward to your next visit! Take care!

February 14, 2026

I love it Shawnee mission Kia, they are friendly and helpful. They service are faster than estimate time. More

by leizamang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Report | Print
Feb 15, 2026 -

Shawnee Mission Kia responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2026

My appointment was smooth and easy. Lily was amazing and was extremely helpful. Will definitely be going back just because of her. The drive was nice and clean. More

by Izzymak0804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Converse, Lily
Report | Print
Feb 15, 2026 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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