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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.6
1,145 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,145 reviews

August 05, 2026

Service rep. Respectful and informative as well as transparent , listened to and answered all of my questions More

by craijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson
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August 05, 2026

Went for an oil change appointment. Got checked in quickly took about the amount of time I figured it would waiting to get my car back. Sales advisor was very nice and replaced my key b More

by squeekycharlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not good at remembering names.
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Aug 05, 2026 -

Shawnee Mission Kia responded

We’re glad the check-in process was quick and met your expectations. Our team is pleased we could replace your key batteries during the oil change appointment on your Kia Sportage. Your kind words and five-star rating mean a lot to our service department.

Aug 05, 2026 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2026

I keep coming back for the great service, reasonable prices and friendliness! A stand-out from other Kia dealerships I have been to in the past! More

by rhidalgo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Jackson
Report | Print
Aug 02, 2026 -

Shawnee Mission Kia responded

Thank you for returning for your Kia Forte service. We’re pleased our service, fair pricing, and friendly atmosphere set us apart from other Kia dealerships. We look forward to welcoming you back for your next maintenance visit.

August 01, 2026

They are always very friendly and communicative. They can text you updates if changes are needed to the service and have a comfortable lobby to wait in. More

by jamielin524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Aug 02, 2026 -

Shawnee Mission Kia responded

It’s wonderful to know our team’s communication and friendly approach made your service visit stress-free. We’re glad the texts kept you informed and that you found the lobby comfortable. Thank you for trusting us with your Kia Seltos.

August 01, 2026

Friendly service finished on schedule. And liked their delivery service. Would. Return for service in the future More

by larry72464054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca , Jackson
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Aug 02, 2026 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2026

Everything went smooth. Jeff George did a great job explaining everything to us. The paperwork process went smoothly. More

by mrigdon1026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff George
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Jul 23, 2026 -

Shawnee Mission Kia responded

It’s great to hear the purchase process was smooth and that our team could clarify every detail. Congratulations on your new Kia Telluride. Enjoy every journey ahead.

July 22, 2026

Charged twice for an inspection that info was not given the first inspection and misdiagnosed my AC compressor going out instead it was a faulty wire leading to the resistor that was making the car overhea More

by Create a screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber
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Jul 26, 2026 -

Shawnee Mission Kia responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

July 18, 2026

The salesman added on an optional warranty to the car stating it was required. I had stated we did not want any extras. Finance guy tried to cover it up during signing and I had it removed amd caught it. More

by Jaclyn72
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Don't know name
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Jul 22, 2026 -

Shawnee Mission Kia responded

Jaclyn, thank you for taking the time to share your feedback. We're sorry to hear that you left feeling dissatisfied with your experience. We take concerns regarding optional products, vehicle condition, and service quality seriously. Our records and understanding of the transaction differ from the account described in your review. However, because we respect customer privacy, we do not discuss the details of individual transactions in a public forum. We invite you to contact dealership management directly so we can review the information with you and better understand your concerns. Brandon Abernathy General Sales Manager - Shawnee Mission Kia babernathy@Group1Auto.com

July 18, 2026

The moment we walked in, we were warmly greeted. From start to finish was a breeze! No crazy haggling or rudeness…we got the red carpet treatment! We were in and out with no regrets! Cole and Allen More

by vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole mangelsdorf
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Jul 18, 2026 -

Shawnee Mission Kia responded

Thank you for choosing your new Kia Telluride and for sharing your feedback. We’re delighted our team provided a seamless and welcoming experience from start to finish. Tab and everyone here appreciate you recommending us to friends and family.

July 07, 2026

They were helpful and knowledgeable on all of my questions. They were also willing to take time to get me the best price available. More

by taylordeal96
Recommend Dealer
Yes
Employees Worked With
Goni
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Jul 08, 2026 -

Shawnee Mission Kia responded

Great to hear our team could address all your questions and secure the best price on your new Kia Telluride. We appreciate you choosing Kia. We look forward to assisting you again in the future.

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