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Shawnee Mission Kia

Overland Park, KS

4.6
887 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 887 reviews

May 02, 2025

Jeff was helping and understanding of what I wanted and he helped me have confidence and showed me I was able to do it on my own as a 25 year old with no co-signer More

by guadalupecalderon816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey George
May 02, 2025

They pressured me to buy a car. I really didn’t want to. The car I had was broken and they couldn’t fix it. Had to buy a new car to get out of that contract. More

by oraneddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager., Tab Martin
May 01, 2025

Friendly service staff. Able to get vehicle in at or before appointment time. Explained service More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in service
May 01, 2025

Great dealership. They were easy to work with, polite, and helpful. They took good care of me and I’ve got a great vehicle. More

by bluelunar11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Graf
April 29, 2025

We had such a wonderful experience with Mike and Dennis! They met our expectations while searching for a new family car and worked with us very well! More

by Meyerbrittany70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Dennis, Tab Martin
May 01, 2025 -

Shawnee Mission Kia responded

Hi! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Shawnee Mission Kia!

April 27, 2025

I took our car in for an oil change and recall work (3rd time for the recall work) and not only could they not complete the recall work they also couldn’t manage to complete the oil change after having the More

by Ken P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Sien
Apr 29, 2025 -

Shawnee Mission Kia responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at pduffer@smkia.com so we can work toward a resolution. Patrick Duffer General Manager

April 26, 2025

An efficient and pleasant visit to the dealership. Everyone was helpful and we got everything done. More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Apr 28, 2025 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be helpful during your experience here at Shawnee Mission Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

She was very professional helpful and nice she explained everything to me what they did Thank you More

by kina0855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone else , Tab Martin
Apr 28, 2025 -

Shawnee Mission Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

My first check up since I bought the car everything went very smoothly, My advisor was there to greet me, and my car was ready when they said it would be! More

by kimbelfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 28, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Diamond Perry was my service consultant on April 23, 2025. She exhibited a very good knowledge regarding my vehicle and carefully explained the service and repair needs recommended during the vehicle More

by drewslevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry
Apr 28, 2025 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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