Shawnee Mission Kia

$190 plus dognostic fee that doesn't apply to the fix is outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you share outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you shared explaining the problem was great. More

My car was serviced very quickly and I liked working with Alyia was very professional and thorough. . Alyia was very professional and thorough. . More

The best in Kansas city I recommend 100 good service and good people working there and good people working there More

Diamond is the best her knowledge and experience I completely trust I know I am in good hands with here would not go anywhere else completely trust I know I am in good hands with here would not go anywhere else More

Friendly professional staff. I like that I can communicate with the advisor via text and get updates I like that I can communicate with the advisor via text and get updates More

I had taken my car in four times to have it fixed and each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when I got there I was told that the part had not been ordered so disappointed with the service More

They dont really want to be transparent with their pricing on Lease buyouts. Kia quotes one number and dealer quotes another. On the lease in 2022 they forced me to buy addons or would not do the sale pricing on Lease buyouts. Kia quotes one number and dealer quotes another. On the lease in 2022 they forced me to buy addons or would not do the sale. Illegal now. More

Our sales man spent the time necessary to find us the vehicle we purchased. It was a quick and easy car purchasing experience! vehicle we purchased. It was a quick and easy car purchasing experience! More

Came in for annual maintenance - oil change, rotation, filter replacement - and puncture fix for a slow leak in my tire. Fast service - got me out 30m before the estimated time. Service associate was fri filter replacement - and puncture fix for a slow leak in my tire. Fast service - got me out 30m before the estimated time. Service associate was friendly and efficient. More

I would give them a zero rating if I could. They sold us a car with a defective engine and wouldn’t honor the warranty when the engine went bad. Kia knew about the engine issues before we made They sold us a car with a defective engine and wouldn’t honor the warranty when the engine went bad. Kia knew about the engine issues before we made the purchase. Terrible customer service, and we will never buy from them again. More