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Shawnee Mission Kia

Overland Park, KS

4.6
1,184 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,184 reviews

October 03, 2026

My car’s oil change is complete, and I can see the vehicle outside; however, the representative approached me about an hour after the service finished. I waited more than two hours just for the oil ch More

by rvbr901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
Oct 07, 2026 -

Shawnee Mission Kia responded

It sounds like you caught us on a really busy day! We apologize that your oil change took longer, but please rest assured we are taking steps to get folks in and out as quickly as possible. Patrick Duffer | Group 1 Automotive General Manager 913.261.5321 pduffer@group1auto.com

October 02, 2026

We purchased our 2026 Kia Carnival EX this past Monday at Shawnee Mission Kia. I had searched the area for the right color and features for the right price. We found all of those things at Shawnee Mission Ki More

by p2d2ku
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Graf
Oct 04, 2026 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2026

Service department is excellent; especially Fran. Sales department is excellent. We have purchased 3 new KIAs from them. More

by ddnichols46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in service
Oct 02, 2026 -

Shawnee Mission Kia responded

After purchasing three new Kia vehicles from us, it’s rewarding to know our sales and service teams continue to meet your expectations. We’re pleased we could provide outstanding service on your Kia Soul and earn your ongoing trust.

September 29, 2026

Fran and Begi in the service department are the best. They both are great at getting us the services our cars need without taking advantage other places we have experienced. More

by davzdoingreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca, Begi and Geoni
Sep 30, 2026 -

Shawnee Mission Kia responded

Fair pricing and honest recommendations are priorities for our service department. Our team is pleased we could perform the service on your Kia Soul without any unnecessary add-ons. Your positive feedback means a great deal to our service team.

Sep 30, 2026 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2026

My appointment and service were handled on time. Work was explained why it was needed Service Rep was very courteous. More

by dlsdlstx
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kieron Charles five stars
Sep 29, 2026 -

Shawnee Mission Kia responded

Our service department was pleased we could complete your Kia Optima’s service on schedule and take the time to explain why each repair was needed. Knowing our representative’s courteous approach added to a smooth experience is rewarding.

September 26, 2026

Amber Cantrell was amazing! I needed a bunch of stuff done on my 4 year old Kia (typical maintenance)... I setup an appointment, drove right into their drop off line (inside)... More

by g0t4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amber Cantrell
Sep 26, 2026 -

Shawnee Mission Kia responded

Our service team enjoyed coordinating every aspect of your Kia Sportage maintenance, from the oil change and 45K check-up to the brake, tire, and suspension work. It’s rewarding to know the warranty repair and window motor replacement were arranged seamlessly and your Sportage felt brand new on departure. We’re glad our spacious lobby and amenities let you stay productive while you waited.

September 25, 2026

I walked into the service department at Shawnee Mission Kia knowing full well I would have to do some explaining for the help I needed, as I drive a 15-year-old Soul. As I expected, no one in the service d More

by shireen0501
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Shafer
Sep 26, 2026 -

Shawnee Mission Kia responded

Knowing that our quick troubleshooting met your needs is rewarding. Our service team is pleased we could research the solution online and promptly resolve your Kia Soul’s issue. Hearing that you’d consider our dealership for your next purchase means a lot to us.

September 25, 2026

Excellent service, David and Mike made the process easy and worth my time. Would recommend to anyone looking for a car! More

by adrienpayne70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Long
Sep 25, 2026 -

Shawnee Mission Kia responded

It’s rewarding to know the purchase process felt smooth and worthwhile for you. We’re pleased our team could help you drive off in your new Kia K4, and we appreciate your recommendation.

September 24, 2026

My Sales person was excellent . .did a great job working with me.. extremely happy with Shawnee KIA More

by kareemuhuru36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tab Martin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know there name
Sep 24, 2026 -

Shawnee Mission Kia responded

Knowing you felt supported by our sales team means a lot to us. We’re thrilled to hear you’re enjoying your new Kia K4. Your kind words brighten our day.

September 22, 2026

I only spent 3 hours there, got my tires rotated and they found the problem with a sensor. More

by stefaniekmccool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key Ron
Sep 23, 2026 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!