Shawnee Mission Kia

We were greeted the moment we walked in and felt welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process si welcomed. We applied online and then came into the dealership and met our salesman Tony. He helped us in every way possible and made the process simple. He wasn’t pushy and didn’t try to sell us on a bunch of things we didn’t want or need. The car was priced great and I will definitely come back again when needed. I will also recommend this dealership to my friends. Thank you all More

Prompt and efficient. Ready when said it would be. Friendly service personnel. Nothing else to say. Ready when said it would be. Friendly service personnel. Nothing else to say. More

They are always great and the effort to take care of their customers goes above and beyond their customers goes above and beyond More

Had a 2:30pm appointment and thought I had set up a wait for it appointment, Evidently I did not according to what they showed. There were 4 cars ahead of me! Took the Lyft home. Had to call around 5:30 pm for it appointment, Evidently I did not according to what they showed. There were 4 cars ahead of me! Took the Lyft home. Had to call around 5:30 pm knowing the Service Dept. closed at around 6pm., this being our only vehicle which I had informed the service representative. Another Lyft needed to pick me up. It took 3 hours for a scheduled Servicing. My car mats had not even been vacuumed. My expectations for SM Kia have been lowered. More

They were informative on our maintenance and kept us updated on the progress. Very pleased. updated on the progress. Very pleased. More

They have a very friendly and helpful staff. They keep you informed on the status of your vehicle while it is being serviced. They keep you informed on the status of your vehicle while it is being serviced. More

All the reps were kind and honest my car was in and out before the due time expected. I always take my car to the dealership because I trust them before the due time expected. I always take my car to the dealership because I trust them More

It was a very friendly, clean, well organized shopping experience! Our salesperson was very friendly and knowledgeable. experience! Our salesperson was very friendly and knowledgeable. More

David Long very professional kind helpful. He could give lesson to some of the other young guys I saw. Thank you. He could give lesson to some of the other young guys I saw. Thank you. More

Out customer service rep was Diamond and she was great ! Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointmen Very friendly and easy to deal with . However, i only came in for some recall issues and oil change. The car was there 6 hrs. And I had an appointment. They also removed the wheels is d inspected brakes which I never asked them to do. They need to be more efficient with working on reason for customer coming in. More