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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.6
1,162 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,162 reviews

April 27, 2025

I took our car in for an oil change and recall work (3rd time for the recall work) and not only could they not complete the recall work they also couldn’t manage to complete the oil change after having the More

by Ken P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Sien
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Apr 29, 2025 -

Shawnee Mission Kia responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at pduffer@smkia.com so we can work toward a resolution. Patrick Duffer General Manager

April 26, 2025

An efficient and pleasant visit to the dealership. Everyone was helpful and we got everything done. More

by Jmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
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Apr 28, 2025 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be helpful during your experience here at Shawnee Mission Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

She was very professional helpful and nice she explained everything to me what they did Thank you More

by kina0855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t work with anyone else
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Apr 28, 2025 -

Shawnee Mission Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

My first check up since I bought the car everything went very smoothly, My advisor was there to greet me, and my car was ready when they said it would be! More

by kimbelfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Print
Apr 28, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Diamond Perry was my service consultant on April 23, 2025. She exhibited a very good knowledge regarding my vehicle and carefully explained the service and repair needs recommended during the vehicle More

by drewslevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry
Print
Apr 28, 2025 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 24, 2025

Working with Brian and his team was great! They were fast and friendly and didn’t try to over sale me. Very clean area inside and out! More

by Nikkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 28, 2025 -

Shawnee Mission Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shawnee Mission Kia. If you're ever in need of more help, please let us know!

April 23, 2025

Went in for an oil change. They got me in and out quickly. Was faster than initially expected. More

by J. White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
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Apr 25, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Good service. Lady service writer was good. I was supposed to get a $25 discount due to an email marketing thing. The guy, not the lady that checked me out did not More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in sales - very good
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Apr 21, 2025 -

Shawnee Mission Kia responded

Hi Ron, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Service team was exceptional and knowledgeable. Polite and explained everything well, would definitely go back when necessary More

by swizzledog
Recommend Dealer
Yes
Employees Worked With
Service team
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Apr 19, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

We walked in on a Saturday, David Long was on his way to do something else, but stopped and asked us if he could help us. 3 Hours later we purchased a Sportage. More

by Susie.schurman
Recommend Dealer
Yes
Employees Worked With
David Long
Print
Apr 17, 2025 -

Shawnee Mission Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. We are always more than happy to assist you if anything else comes up. Take care!

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