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Shawnee Mission Kia

Overland Park, KS

Overview
Employees
Reviews
Vehicles
4.6
1,095 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,095 reviews

October 08, 2024

Excellent service and everyone was very attentive and took really good care of me. I will be back More

by phetteplacepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 13, 2024 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Fran was great to work with. I waited a mere fraction of the initially estimated time after I mentioned I needed to be out more quickly than that. THANKS SMK! More

by Hgrwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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Oct 05, 2024 -

Shawnee Mission Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

Great work done on my car. Service department has very good service and professional. Extremely helpfull More

by Shoaib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
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Oct 04, 2024 -

Shawnee Mission Kia responded

Hi Shoaib, we're happy you found our staff to be so supportive during your experience here at Shawnee Mission Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

Terrible service. The worst car service I have ever had. I'm not planning on going back. More

by paul.lind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Elleman
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Oct 04, 2024 -

Shawnee Mission Kia responded

paul.lind, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Angela Baker Service Manager abaker@smkia.com

September 30, 2024

They checked the recall and changed the oil on time at the scheduled time.thanks More

by marlinpace6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Oct 05, 2024 -

Shawnee Mission Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Was promised an interior trim piece for a used car I purchased, it was missing. After purchase and several emails it became clear that was now my responsibility. I was initially told this would not be More

by hawkinsoneric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tab Martin
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Sep 28, 2024 -

Shawnee Mission Kia responded

hawkinsoneric, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent sales experience. Jeremy Waple, Use Car Manager, will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bryan Hendrich General Manager bhendrich@smkia.com.

September 18, 2024

Treated very well very professional very courteous. Diamond Perry is a pleasure to work with. All around very satisfied More

by Mlshagnasty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Perry, Curt Elleman
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Sep 20, 2024 -

Shawnee Mission Kia responded

Thank you for your kind review; we are happy to pass along your comments to Diamond here at Shawnee Mission Kia! Thank you again for the great review!

September 17, 2024

I enjoy the people and the atmosphere. I love my new Seltos. We have plenty of trips planning for us. More

by Anita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The lady that went over the paperwork with me. I don’t remember her name, Goni Lamthi
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Sep 20, 2024 -

Shawnee Mission Kia responded

Hello Anita, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2024

They are friendly and honest. They often go above to explain what I need done. More

by azteacher2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Elleman
Report | Print
Sep 20, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

Excellent customer service by Goni. Great inventory, had exactly what I wanted. Just need to add the tow package. More

by rfoiles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Goni Lamthi
Report | Print
Sep 20, 2024 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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