Shawnee Mission Kia
Overland Park, KS
Filter Reviews by Keyword
By Type
Showing 1,019 reviews
Excellent service. Andre made the appt —very friendly and helpful. Rebekah was not only very friendly but also answered all my questions and the car was ready to go when Andre made the appt —very friendly and helpful. Rebekah was not only very friendly but also answered all my questions and the car was ready to go when she said it would be. I’m very happy with my experience at SM Kia. More
The dealership to the great job on my oil change, and Fran my service representative was more than accommodating, and a very pleasant person on your staff Fran my service representative was more than accommodating, and a very pleasant person on your staff More
Fran was great - very helpful and courteous, even arranged a Lyft for me so that I don't need to wait at the dealership during service. She has a great attitude to customers! arranged a Lyft for me so that I don't need to wait at the dealership during service. She has a great attitude to customers! More
I needed 2 key fobs for a used Kia I just bought, for which the previous used car dealer did not provide due to it being a repo. They got me in fast enough but charged me over $600 for the 2 key fobs. Th which the previous used car dealer did not provide due to it being a repo. They got me in fast enough but charged me over $600 for the 2 key fobs. This is highway robbery, they know we don’t have many reliable choices. I was not provided a “key code” which I found out later is needed to make the mechanical key! The locksmith (SM Kia said I was better off getting my own lock smith) needs this to make a key, you would think Kia would know this and provide it, me having just spent over $600 for 2 key fobs. All they did was say “you can call Kia Corporate and get it”…while the locksmith waits. I’m sure this will take at least another hour of my time, they could have provided in minutes. More







