Shawnee Mission Kia

The woman at the desk when I paid was very nice. Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Serv Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Service was good at keeping me updated on progress. More

Don't know why you make an appointment when they will move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved peo move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved people ahead of me. More

Don't ever believe that your 100,000 MI, 10-year warranty is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they ar is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they are rude and not knowledgeable. Stick with a reputable shop / garage that will not rip you off. More

Trustworthy repair and friendly service advisors. Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber a Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber and Lyft. More

$190 plus dognostic fee that doesn't apply to the fix is outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you share outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you shared explaining the problem was great. More

My car was serviced very quickly and I liked working with Alyia was very professional and thorough. . Alyia was very professional and thorough. . More

The best in Kansas city I recommend 100 good service and good people working there and good people working there More

Diamond is the best her knowledge and experience I completely trust I know I am in good hands with here would not go anywhere else completely trust I know I am in good hands with here would not go anywhere else More

Friendly professional staff. I like that I can communicate with the advisor via text and get updates I like that I can communicate with the advisor via text and get updates More

I had taken my car in four times to have it fixed and each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when each time they said they need to order the part even when I called to see that they had the part and was told they had it there only to find out when I got there I was told that the part had not been ordered so disappointed with the service More