Shawnee Mission Kia

Service This is our third Kia Optima from Shawnee Mission Kia. A dealership is only good as their service department. That means this dealership is not worth This is our third Kia Optima from Shawnee Mission Kia. A dealership is only good as their service department. That means this dealership is not worth a xxxx. We live an hour and a half away. Every time we schedule service they are booked up a week ahead. That's just not working out for us so I guess we won't be buying another Kia More

Grateful to Matt! This young man greeted us with a great smile and personality. Made sure I left with my beautiful 2016 Kia. Great experience! Thanks Matt! He worke This young man greeted us with a great smile and personality. Made sure I left with my beautiful 2016 Kia. Great experience! Thanks Matt! He worked so hard to make it happen. More

Great first experience This was my first time buying a car so naturally it was a bit overwhelming. However, Tony was a huge help throughout the entire experience and made it This was my first time buying a car so naturally it was a bit overwhelming. However, Tony was a huge help throughout the entire experience and made it as simple and clear as it could possibly be. Excellent customer service. More

Very disappointing experience This is the worst buying experience I've ever experienced. The staff was pleasant and helpful at first, I purchased the exact car I wanted, and loved This is the worst buying experience I've ever experienced. The staff was pleasant and helpful at first, I purchased the exact car I wanted, and loved it. The day after I got it home I was trying to learn how to use many of the special features the car had, thats when I realized it didn't. I called the dealership, they admitted the mistake, and had me come in. The sales person felt terrible, the management didn't seem to care. They offered nothing in return. The options that were missing totaled around 5 grand according to options listed on the paperwork. I felt like I had been mislead & cheated, so I returned the car. More

Thank you Ron and Chad I had a very easy buying experience at SMK. Ron and Chad were both very nice and professional. I was grouchy when I arrived there because I'd been sh I had a very easy buying experience at SMK. Ron and Chad were both very nice and professional. I was grouchy when I arrived there because I'd been shopping all day, but Ron was very easy to work with and kept me in my budget. More

BUYER BEWARE!! The buying process was quick and painless. The after care is HORRIBLE!! My car was deemed a total loss. I contacted the finance department to get d The buying process was quick and painless. The after care is HORRIBLE!! My car was deemed a total loss. I contacted the finance department to get documents needed for gap claim. Was told to come to the dealership and they would give me the documents. I get to the dealership and get told gap has to send me paperwork before cancelling the service contract. So I wasted an hour and a half of vacation time for nothing. I told Ed in finance what I needed. He argued with me and told me I didn't need all that. He called gap while I was there for them to "walk me through things". Not once did he ask about needed documents. Three days later Gap is still requesting the documents I asked for. Called the dealership and spoke with Ed. He faxed documents, but gap says "they are too blury". Called and spoke with someone in finance dept 10-28-16 to request the documents be sent to me so that I can submit them. I am told "we have current customers and this isn't important". Now I will have wasted more time to go to the dealership to get the documents I need. Not only have they lost another sale but I will continue to spread the word on how horrible their after care is to customers. It is unprofessional to be told you're not important and it's just bad business. I suggest you go to a different Kia dealer if you are looking for a Kia. More

Great Experience! Our experience was great, easy and smooth. I was put at ease and never felt pressured to make a decision either way. Thank you for a pleasant transact Our experience was great, easy and smooth. I was put at ease and never felt pressured to make a decision either way. Thank you for a pleasant transaction! More

Amazing Service Shawnee Mission Kia is the best place to buy a new or used car and Matt Schmidt were amazing and helpful the entire process. I would recommend them t Shawnee Mission Kia is the best place to buy a new or used car and Matt Schmidt were amazing and helpful the entire process. I would recommend them to everyone. More

Outstanding Service!!!!!! Shawnee Mission Kia was our first choice for a vehicle and my wife and I both know why....Matt Schmidt and the Finance Team got it done!!!! If you're Shawnee Mission Kia was our first choice for a vehicle and my wife and I both know why....Matt Schmidt and the Finance Team got it done!!!! If you're looking for a New or even used Vehicle, let Shawnee Mission Kia be the *Spot*!!!! More

Highly recommend! Vegas was my salesmen and he was amazing in helping me find the perfect car! He answered any questions or concerns I had, and was very professional. H Vegas was my salesmen and he was amazing in helping me find the perfect car! He answered any questions or concerns I had, and was very professional. He is very nice and made this experience a great one! Ask for Vegas if you want a salesman who truly cares! :-) More