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Shawnee Mission Kia

Overland Park, KS

4.6
1,019 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,019 reviews

September 17, 2025

Courteous employees Caring personal Easy in easy out service for your vehicle. No wait time to be helped As soon as you drive into the bay someone is right there to check you in if when you are earl More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Sep 19, 2025 -

Shawnee Mission Kia responded

Hello Barb, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2025

Not a very good experience. They broke my side panel. It was not good. I would not recommend them for service. If 0 was a rating I would give them that. More

by womked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tab Martin
Sep 15, 2025 -

Shawnee Mission Kia responded

Womked, Please reach out to me directly as I would like to talk to you more about what’s going on. You can find my information below. Angela Baker Service Manager abaker1@Group1Auto.com

September 05, 2025

They were very helpful and efficient and got my car done quick today. Rebekah was great. More

by brookea.thurman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Sep 08, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Rebekah here at Shawnee Mission Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2025

I needed an oil change on our Sportage, and Lily was outside ready to go with tablet in hand. With having our toddler, the quick exchange was exactly what we needed. Great communication per our request More

by Colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
Sep 08, 2025 -

Shawnee Mission Kia responded

Hi Colin, thank you for your kind review; we are happy to pass your comments to Lily here at Shawnee Mission Kia! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2025

Great service in timely manner. Took my car in at appointed time and had it back by promised time. Performed all requested services. More

by txblbnnt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tab Martin
Sep 08, 2025 -

Shawnee Mission Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2025

I purchased my Kia from this dealership. I have been happy with their service from day one! More

by S Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Baker
Sep 08, 2025 -

Shawnee Mission Kia responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 04, 2025

Francesca is always such a pleasure to work with. She helps me line up maintenance to keep it affordable. She is extremely communicative and willing to answer all questions. I appreciate her expertis More

by jeanm.freudenthal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Sep 08, 2025 -

Shawnee Mission Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2025

They were excellent to buy from and getting the car serviced was a good experience More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt
Sep 08, 2025 -

Shawnee Mission Kia responded

Hi Doug, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

September 04, 2025

Mark was very helpful and kept me up to date as to cost options and what was needed More

by BB9320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rogers
Sep 08, 2025 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

September 02, 2025

Great and fast service! It was a very pleasant and positive experience. Every service was explained in detail. More

by mapanovak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 07, 2025 -

Shawnee Mission Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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