Shawnee Mission Kia

excellent customer service! Vegas and Joey were awesome! They worked with me to get the car I wanted at the price I wanted and were very fair on my trade in. Vegas and Joey were awesome! They worked with me to get the car I wanted at the price I wanted and were very fair on my trade in. More

Highly Recommend After a week of test driving used cars, it became apparent that Kia and Hyundai were the best value for style, reliability, and handling. I had a grea After a week of test driving used cars, it became apparent that Kia and Hyundai were the best value for style, reliability, and handling. I had a great, easy, straightforward experience at Shawnee Mission Kia. The entire staff was generous and easy to work with, and minimal xx. Having been to at least 10 dealerships (various makes), this was my best experience - hence why I bought through them. Ask for Robert or Cecil (they're oddly not on the list of employees to select below) if you're looking for used Kias, which you should be if you're in the market for a used car. More

Cecil McBee Greatest sale person ever!!!. Frank, Cecil,and Vegas I thank u dearly. They bent over backwards to make sure I was satisfied and happy with my new car Greatest sale person ever!!!. Frank, Cecil,and Vegas I thank u dearly. They bent over backwards to make sure I was satisfied and happy with my new car.THANK ALL OF YOU!! More

Worst service ever Buyer beware!! Inept and poor service. Waited 3 hours for an oil change and I had an appointment! xxxxxxxx! They need to make some serious changes. Buyer beware!! Inept and poor service. Waited 3 hours for an oil change and I had an appointment! xxxxxxxx! They need to make some serious changes. More

Worst service ever Had an appoitment to get oil change. Experice long wait to get 2 of the guys not wanting to help then starting to ask dumb questions that had nothing Had an appoitment to get oil change. Experice long wait to get 2 of the guys not wanting to help then starting to ask dumb questions that had nothing to do with the oil change. AND for them at the and to tell me had to wait 2 hours for my car to get checked. Will never go back to the location. More

WILL CON YOU EVERYTIME Been to this service department 2 times - for basic maintenance on a BRAND NEW kia I bought. Both times they have lied to me about what they did to t Been to this service department 2 times - for basic maintenance on a BRAND NEW kia I bought. Both times they have lied to me about what they did to the car - not doing what they charged me for - and doing more than I asked for and expecting me to pay for it. I will not go back. Sure, everybody has a bad day - but fool me twice - shame on me... While i was in there, they tried to sell another lady 4 new tires cause hers were bald... but she had just had NEW ones installed - THEY LIE! More

Service This is our third Kia Optima from Shawnee Mission Kia. A dealership is only good as their service department. That means this dealership is not worth This is our third Kia Optima from Shawnee Mission Kia. A dealership is only good as their service department. That means this dealership is not worth a xxxx. We live an hour and a half away. Every time we schedule service they are booked up a week ahead. That's just not working out for us so I guess we won't be buying another Kia More

Grateful to Matt! This young man greeted us with a great smile and personality. Made sure I left with my beautiful 2016 Kia. Great experience! Thanks Matt! He worke This young man greeted us with a great smile and personality. Made sure I left with my beautiful 2016 Kia. Great experience! Thanks Matt! He worked so hard to make it happen. More

Great first experience This was my first time buying a car so naturally it was a bit overwhelming. However, Tony was a huge help throughout the entire experience and made it This was my first time buying a car so naturally it was a bit overwhelming. However, Tony was a huge help throughout the entire experience and made it as simple and clear as it could possibly be. Excellent customer service. More

Very disappointing experience This is the worst buying experience I've ever experienced. The staff was pleasant and helpful at first, I purchased the exact car I wanted, and loved This is the worst buying experience I've ever experienced. The staff was pleasant and helpful at first, I purchased the exact car I wanted, and loved it. The day after I got it home I was trying to learn how to use many of the special features the car had, thats when I realized it didn't. I called the dealership, they admitted the mistake, and had me come in. The sales person felt terrible, the management didn't seem to care. They offered nothing in return. The options that were missing totaled around 5 grand according to options listed on the paperwork. I felt like I had been mislead & cheated, so I returned the car. More