
Shawnee Mission Kia
Overland Park, KS
Filter Reviews by Keyword
By Type
Showing 894 reviews
Frankie's the man!! We were very impressed with Frankie. I had totaled my car the night before so was a little overwhelmed with the whole process. Frankie took his time We were very impressed with Frankie. I had totaled my car the night before so was a little overwhelmed with the whole process. Frankie took his time, answered our questions and was very informative. I know we asked some questions multiple times, but he never gave us the impression that we were bothering him. Thank you, Frankie! We will definitely keep your business card handy. I have already told a couple people about him. More
Snakes That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I b That's awesome you advertise 3 months on us AFTER we bought our vehicle from you. Just like you advertised an extended warranty to me right after I bought the car, letting me to assume it's a piece of xxxx. This is the final straw, you are getting a 1 review from me on every single site I can find to review you on. Tired of your xxxxxxxx, worst dealer I've ever been to. Oh and if you fall for the free oil change, beware, thats not free either! They will shake their heads and say "Who told you this" making you throw your salesman under the bus, then they will act like they are doing you a favor and give you it for free while scolding the salesman, all the while they have a sales man trying to sell you ANOTHER Kia while u wait.. This is a scam dealer, don't bother with them, I'll never go to them again, they had the chance to make a lifelong customer but they blew it. More
Cannot believe they did it!! I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off no I was over $8,000 upside down in my Fusion which I hated! I had been turned down by 2 other dealers due to negative equity. Somehow Rob pulled off not only getting me in a 2015 Sorento, but also kept my payment where I wanted and got my interest rate lowered from where it was. He was very professional. He didn't make me feel like I was stupid for having such negative equity like the other dealerships did. Plus he's not a Kentucky fan so he's awesome in my book!! I also worked with Kenzel Simmons who was equally awesome. His picture isn't listed on here yet, but I would recommend going to him for sales! He kept me in the loop and really went above and beyond to get me what I wanted. More
AWESOME AND HONEST SALESMAN Tony Koehler is by far the BEST salesman I have ever encountered!! He sold me my first car last year and I went back to visit him this year to purchas Tony Koehler is by far the BEST salesman I have ever encountered!! He sold me my first car last year and I went back to visit him this year to purchase a second new car!! He is extremely nice and he makes you feel like family as soon as you walk out on that lot!! He promised me he would get me a lower rate this year and he did just that!!!! I am love my new 2016 Kia and I will definitely recommend him to my family member, friends, or co-workers!! More
tomy koehler Great guy easy to get along with was fun had an nice time.was there an long time but it was ok.good time nice Great guy easy to get along with was fun had an nice time.was there an long time but it was ok.good time nice More
Thanks so much!!!!! Nice guy,very professional. Tony made sure he did everything within his means, to make my car purchase fit my monthly budget. I truly appreciate his e Nice guy,very professional. Tony made sure he did everything within his means, to make my car purchase fit my monthly budget. I truly appreciate his effort and ability to answer all of my questions regarding my purchase. Job well done! More
Very great service Very happy with my new 2015 vehicle. My experience was very great with excellent service.Joey took the time out to make sure I left with a big oh smil Very happy with my new 2015 vehicle. My experience was very great with excellent service.Joey took the time out to make sure I left with a big oh smile on my face... More
Awesome Sales assistance from Dennis Hitt I would like others to know about Shawnee Mission Kia's sales employee Dennis Hitt. From the start he maintained a professional approach. Great commun I would like others to know about Shawnee Mission Kia's sales employee Dennis Hitt. From the start he maintained a professional approach. Great communication skill via phone, email and in person. No pressure tactics and answered all my questions while also keeping me informed along the way while waiting for delivery of my new car. I recommend him to anyone looking to make a purchase so please give him a call at the dealership asking for him by name. Great job Dennis and thank you again for everything. More
Very Disappointing I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a mor I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a more reliable car and saw SMK ads on TV. I make well over 250.00 per wk. I went on Saturday and talked to Scott in the used car dealership. As expected, my score was not good at all and I did not qualify for a traditional loan. I was told that the subprime/high risk lender they deal with (People's Choice) was not available on a Saturday after 3PM, but that Scott would call me Monday and that I would be approved since I made well over the 250.00/wk. Monday, no call. Tuesday afternoon, I call several times, I am transferred to the used car dealter and SEVERAL times, no one answers. FINALLY, I talk to Frankie who says that he would call me back in two hours with an answer. 3.5 hours, no call. I call back. Again, it takes me redialing 3 times to get an answer and I speak to another salesperson who says that they still do not have an answer, but he will call me back in 20 min. when he calls the lender to find out the status. 2 hours. No answer. Finally reached another salesperson who said they had not yet heard from the lender. Bottom line: Bad Credit =2nd Class Customer at Shawnee Mission Kia. I am NOT AT ALL upset that I might not be approved. I am upset that this dealer refuses to return call or keep customers updated on their status. I made my bed with my own credit. I accept that, but Please don't treat me like I am less of a person because I don't have an 865 FICO score. In reading any of these reviews that are NOT satisfactory, has anyone else noticed that this dealer ONLY responds to reviews that are favorable and not to those suggesting that maybe things could be done differently? More
was realy nice. I had a pleasant experience, and they were all friendly and out to help, and I really appreciate Bobby for getting me a good deal, and Frankie for pus I had a pleasant experience, and they were all friendly and out to help, and I really appreciate Bobby for getting me a good deal, and Frankie for pushing for it. Ove. All I'm happy with my experience with Shawnee mission Kia. More