Shawnee Mission Kia

Very Disappointing I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a mor I have some credit issues . I will be the first to admit that. I made mistakes and I am working HARD to fix my mistakes. I decided to try to buy a more reliable car and saw SMK ads on TV. I make well over 250.00 per wk. I went on Saturday and talked to Scott in the used car dealership. As expected, my score was not good at all and I did not qualify for a traditional loan. I was told that the subprime/high risk lender they deal with (People's Choice) was not available on a Saturday after 3PM, but that Scott would call me Monday and that I would be approved since I made well over the 250.00/wk. Monday, no call. Tuesday afternoon, I call several times, I am transferred to the used car dealter and SEVERAL times, no one answers. FINALLY, I talk to Frankie who says that he would call me back in two hours with an answer. 3.5 hours, no call. I call back. Again, it takes me redialing 3 times to get an answer and I speak to another salesperson who says that they still do not have an answer, but he will call me back in 20 min. when he calls the lender to find out the status. 2 hours. No answer. Finally reached another salesperson who said they had not yet heard from the lender. Bottom line: Bad Credit =2nd Class Customer at Shawnee Mission Kia. I am NOT AT ALL upset that I might not be approved. I am upset that this dealer refuses to return call or keep customers updated on their status. I made my bed with my own credit. I accept that, but Please don't treat me like I am less of a person because I don't have an 865 FICO score. In reading any of these reviews that are NOT satisfactory, has anyone else noticed that this dealer ONLY responds to reviews that are favorable and not to those suggesting that maybe things could be done differently? More

Horrible experience My wife and I went in to the dealership with full intentions of buying a car, as she had already sold her car earlier that day. We had a specific car My wife and I went in to the dealership with full intentions of buying a car, as she had already sold her car earlier that day. We had a specific car in mind and had talked with the unorganized staff more than five times about the specific car. We were given verbal commitments of deals that could be worked out in order to get our business. We traveled over 2 hours with an infant just to find out the vehicle had been sold the night prior. I understand this happens, but there is no reason not to mention it when we spoke on the phone the day of driving up and even had an appointment scheduled. However this still is not the most frustrating part of our experience. That came in when our salesman tried to convince of going with another car, more miles, and higher price than the vehicle we went up for, and used the fact that it had "nitrogen tires" as if it was the greatest feature since Bluetooth. I don't like to have my time wasted, but most of all I despise being treated as an embasil. Nitrogen can be put in any tire and is not expensive at all to do. In conclusion, I would not recommend this dealership to anyone. It is unorganized and operates in a shady manner. More

$250 a week (yeah right) My wife & I traveled to this dealership based on this advertisement. We were up front with the sales person Joey Francis & sales director Bryan Dahms My wife & I traveled to this dealership based on this advertisement. We were up front with the sales person Joey Francis & sales director Bryan Dahms about our second year in chapter 13. We informed them we would need a proposal to give to our trustee for approval. We informed them of the vehicle our family was looking for. We went through the hassle of filling out the credit process and talking deals. They informed us they had a lender who works with chapter 13 and sent the proposal to our lawyer. Our lawyer showed us the proposal they had sent and was flabbergasted. They quoted a vehicle we did not agree upon and was not near the price range of monthly payment we had discussed in person. Joey assured us before we left the dealership that they would work to get the vechicle we discussed within our range and work with the trustee. Clearly that was not the case. Once we saw the proposal, my wife and I decided to go down to a cheaper model and asked them to submit a new one. They did not. They didn't return our calls or email, after this request. Then we got a letter 4 days later from a lender stating they rejected our application? Why the sudden change? Because we requested a cheaper vehicle. Why give us hope and turn about face? Because they lie. They only care about quotas and bottom dollar. Well happy to say my wife and I found another dealership (toyota) that really does have lenders to work with chapter 13 and I have a second vehicle to get to work and make our ch 13 payments! More

Disappointed Customer I am very very disappointed with this dealership. Mr.Bryan Dahms and Mr. Pope how they went about handling business and failing to communicate any iss I am very very disappointed with this dealership. Mr.Bryan Dahms and Mr. Pope how they went about handling business and failing to communicate any issues that may had arise with the bank or loan processor. They failed to return calls after I have reached out to sales rep (Tony Koehler) and Mr. Dahms whom I left a voice message in return to his call about any concerns...never mailed any notifications about anything being wrong...they just came to my house of residence on 02-25-15 to repo the car without any warning about what's going on...I had no clue of what was going on until the day they came and got the car....this is very bad business practice on their behalf and looking into finding a lawyer to sue them for their negligence. Also, for the embarrassment I'm feeling as if I've done something wrong, and for the pain & suffering I have to endure for having my transportation forfeited because of their own failures More