
Shawnee Mission Kia
Overland Park, KS
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Thank You Earl Isaac 1/31/15 We were greeted right a way by Earl Isaac. Sat us down, talked to us about what kind of car we were looking for. We already had a few cars 1/31/15 We were greeted right a way by Earl Isaac. Sat us down, talked to us about what kind of car we were looking for. We already had a few cars picked out to look at from the website, but, the two vehicles we wanted to look at were sold. Earl showed us a newer Kia Optima and we liked it instantly. Earl filled out the paperwork, financial officer got us where we needed to be payment wise. Took a test drive, filled out the rest of the paperwork, Earl showed us the features of the car and away we went! Very good buying experience and Earl was not pushy or aggressive. Kieth and Paula PS: Earl where's your picture? More
Used car experience Our salesperson, Dennis Hitt was very courteous, knowledgeable and low pressure. A very welcome help in the process of purchasing a quality low milea Our salesperson, Dennis Hitt was very courteous, knowledgeable and low pressure. A very welcome help in the process of purchasing a quality low mileage used car. He even shared his Papa Johns pizza lunch with our seven year old daughter who was bored with the whole car shopping process. Thanks, for all the help and the great deal you helped make possible. More
Earl Isaac - above and beyond, many thanks! Car-buying has been daunting for my husband and me in the past. We've had some difficult times that affected our credit; because of this, most dealers Car-buying has been daunting for my husband and me in the past. We've had some difficult times that affected our credit; because of this, most dealerships have made us feel that we weren't even worthy of buying an older, high-mileage car. We heard about Shawnee Mission Kia and their Guaranteed Credit Approval Program, so we went to check it out. Earl Isaac approached us and offered to help. He had a kind, easy-going demeanor, and we appreciated that he wasn't forceful or pushy. We looked at a Certified Kia Soul with low miles, an impressive warranty, and a really good price. Despite obstacles and our credit history, Earl didn't bat an eye or look down on us in any way. Even with the challenges, they were able to find a lender that would work with us. We were so impressed with how diligently Earl and the rest of the team at Shawnee Mission Kia worked to ensure we were able to have a reliable vehicle with monthly payments we can afford. We LOVE our Kia Soul, and we will definitely be back the next time we need a car. Thank you, Earl, from the bottom of our hearts! More
Thank You John Munz John Munz did an excellent job of helping me find a car that would be suitable for my needs as a college student. Taking in consideration the student John Munz did an excellent job of helping me find a car that would be suitable for my needs as a college student. Taking in consideration the student loans I have to pay and the tuition my mother is already paying, he helped us find a Kia Sportage that was perfect for me! Not only did he help us find a suitable car, but informed on tips to help us maintain good credit and other things that would help us in the future--not just with cars. His demeanor remained positive and humorous throughout the entire experience, making my first car purchase smooth and efficient. More
Go See Earl Issac On December 31st, 2014 we went car shopping with no intention of buying. We arrived at the KIA lot about 4pm. We were passed around from associate On December 31st, 2014 we went car shopping with no intention of buying. We arrived at the KIA lot about 4pm. We were passed around from associate to associate, since they all had other customers that they were attending to. Which was a positive in our book; We don't buy cars from cherry pickers. We finally were placed with Earl Issac, who handled our situation with grace. It was nearing closing time of 6pm on New Years Eve, and he was about to head home to his wife, who was waiting. You want to know how I knew? He excused himself to call her, and say he would be a little late. Another positive! It says something about a man's character not to keep people, esspecially family waiting. Earl took us through the paperwork process to qualify us, then on a test drive. He talked to his business manager and proposed a great deal, all in a matter of minutes. Rarely, do we feel comfortable jumping into a large purchase. Typically, we would take a few days to consider any purchase. WE BOUGHT A KIA SORENTO! I tried counter offer, but the offer they made was fair and an offer we could not pass up....GO SEE EARL ISSAC, at Shawnee misson KIA ! Hey, and special Thanks to the detail crew and Mrs. Issac. Happy New Year!! More
Professional experience Very professional and friendly experience from initial contact with the dealership until purchase. Frankie worked diligently throughout the process a Very professional and friendly experience from initial contact with the dealership until purchase. Frankie worked diligently throughout the process and is 5?in all aspects. I have never come back to a dealership after initially being unable to settle on a deal, but the Customer Service @ Shawnee Mission from Sales to Finance is unrivaled. All associates were engaged and customer focused. More
Great! Frankie was really friendly and answered all the questions my mom & I had about the car. It was overall a very pleasant experience. I don't remembe Frankie was really friendly and answered all the questions my mom & I had about the car. It was overall a very pleasant experience. I don't remember who worked with us for financing, but he was also very friendly and helped explain what we needed to know as well. Thanks! More
Very angry I am very very very angry at Kia's used car dealer ship. The first time I called to inquire about a car I was told yes they still have the car, then c I am very very very angry at Kia's used car dealer ship. The first time I called to inquire about a car I was told yes they still have the car, then come to find out it WAS already sold, ok. I decided to go in on a Sunday and look at 3 other cars that I was interested in and decided to buy the one of my choice, and did all of the paper work, Monday morning I contacted my bank, contacted the dealership to fax the information to the bank. Then late that Monday afternoon the Kia calls to tell me the car had already been sold on Friday. This car was on the site SUNDAY, nothing about it being sold. I work, live over 60 miles away, I lost a day of work for a car that was already sold. I asked why their system didnt indicate it being sold when I was there in the process of purchasing it on a Sunday if had been already sold Friday, I was told it wasnt processed correctly, very very very poor management I'd say. The young, new guy helped me when I was there, he was great. The sales manager that I talked to on the phone prior to going and looking at the cars nor the the general manager didnt have the guts to call me and tell me it was sold they had the new guy do it and wasnt his sell. More
Excellent Car Buying Experience I saw a 2012 Subaru Outback on Cars.com and drove out to Shawnee Mission Kia to see it. From the time I walked in the door and Franki Elyasi greeted I saw a 2012 Subaru Outback on Cars.com and drove out to Shawnee Mission Kia to see it. From the time I walked in the door and Franki Elyasi greeted me to the moment I drove the Subaru off the lot, everyone was very friendly and helpful without any pressure sales tactics. Frankie worked with me on the price and Dane (the Finance guy I met with) was great at explaining options, warranties, etc again without any pressure. I have a follow up visit scheduled for some after market items and expect it will go as well as the buying process. Excellent overall car buying experience and I would definitely recommend Shawnee Mission Kia and the Pre-owned Cars sales team. More
Great buying experience! I've had the opportunity to go through the buying process with several friends and family members. I must say none of those experiences compare to the I've had the opportunity to go through the buying process with several friends and family members. I must say none of those experiences compare to the treatment I received at Shawnee Mission Kia. They not only made sure to get me approved for financing, they did so in a low-pressure environment. My salesperson Rodney made sure I not only got the best deal possible, but a vehicle I could love and was in great condition. I would recommend this dealership to anyone in the market for a new car. More