Shawnee Mission Kia

Been buying my cars and using the parts and service departments for 20+ years and they have never disappointed me. departments for 20+ years and they have never disappointed me. More

Great customer service,people there are are very nice and pleasant. No complaints very satisfied pleasant. No complaints very satisfied More

It was very easy to schedule the appointment, the service tech was attentive to my request for maintenance to be performed and noted my concern for checking my coolant level. Everything was performed as requ tech was attentive to my request for maintenance to be performed and noted my concern for checking my coolant level. Everything was performed as requested and the car was ready in a few hours. Note I did drop it off and wasn’t in a hurry. I was contacted by the service mechanic that my car passed all checks . Great service as usual. More

My service tech, Diamond has got to be the most professional asset to your company . She is the reason I love coming back to Kia for my service. This young lady pays attention to detail. I respe professional asset to your company . She is the reason I love coming back to Kia for my service. This young lady pays attention to detail. I respect people that always go over and beyond. Thank you Diamond for being amazing and making me feel special every time I come in! More

Don't know why you make an appointment when they will move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved peo move people before you. Cancel an appointment because I was 10 minutes late but my 7:15 appointment wasn't even started at 1pm because they moved people ahead of me. More

The woman at the desk when I paid was very nice. Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Serv Explained what was done and what the warranty would cover. Saw another issue with car and offered to check back to help with that problem too. Service was good at keeping me updated on progress. More

The dealership personnel were top-notch. They treated me like a person and not a number. Very satisfied with the quality service. They treated me like a person and not a number. Very satisfied with the quality service. More

Don't ever believe that your 100,000 MI, 10-year warranty is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they ar is going to cover anything if something goes wrong. They will always say it's caused by something else that is not covered under warranty and they are rude and not knowledgeable. Stick with a reputable shop / garage that will not rip you off. More

Trustworthy repair and friendly service advisors. Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber a Tyler kept me informed during the process. The service department also provides for transportation to and from your home or business via Uber and Lyft. More

$190 plus dognostic fee that doesn't apply to the fix is outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you share outrageous. It's hard to trust a company that pulls that. Your employees are very courteous. Id rather save the money though. The video you shared explaining the problem was great. More