
Shawnee Mission Kia
Overland Park, KS
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Worked with Rocco to obtain a great price on our used (1 year old) Kia Sorrento. The car has loads of options and really shines in everyday usability. Rocco consistently kept in touch throughout the deal ma year old) Kia Sorrento. The car has loads of options and really shines in everyday usability. Rocco consistently kept in touch throughout the deal making process and kept to his word once a deal had been reached. He was also willing to stay late to complete the transaction. More
After going to Olathe Kia and feeling like the salesman there didn't have time for us, it was a breath of fresh air to come to Shawnee Mission Kia. The staff was friendly and helpful, and met all my standa there didn't have time for us, it was a breath of fresh air to come to Shawnee Mission Kia. The staff was friendly and helpful, and met all my standards for buying a new car. The salesman who helped us, Nick, was a very knowledgeable and helpful. The lady who finished our paperwork managed to get us gap insurance at a very affordable price and thats a peace of mind I need, but wouldn't have gotten without awesome service. I would definitely recommend Shawnee Mission Kia to anyone looking to buy a car. More
Quality of Service and Efficiency - Priceless. I have been to the dealership only 4 times since the purchase of my Spectra EX in Summer 07. Once, the gas cap wasn't on tightly so the sensor triggered and been to the dealership only 4 times since the purchase of my Spectra EX in Summer 07. Once, the gas cap wasn't on tightly so the sensor triggered and Service fixed it free of charge. Each visit, my vehicle was serviced timely and Michael is a joy to work with regarding scheduling. More
we have been with Michael Toll as our service manager since 2006 and have never had a problem with the service we got. Thank you Shanee Mission Kia for such a wonderful person to do business with. Michae since 2006 and have never had a problem with the service we got. Thank you Shanee Mission Kia for such a wonderful person to do business with. Michael Toll has always explained all of the services to be performed on our Optima Kia and when we should return for follow ups so we do not have future problems. Thanks again for making us feel so welcome at your dealership. Thanks from our family Joseph Smith, Jr.,Virgil D. Rentie, Helen L Edwards with love for your kindness and super service. Our rating for you is:Customer Service-5. Quality of work- 5. friendliness-5.Overall Experience-5. Price-5. More
I had regular maintenance performed because they sent an email to remind me to schedule an appointment. I appreciated that. The place was clean, they were friendly and informative when I had questions. I fo email to remind me to schedule an appointment. I appreciated that. The place was clean, they were friendly and informative when I had questions. I forgot my 10% off coupon but they gave me the discount anyway. Nice thing to do Kia folks!! More
Jimmy and staff provided quick, reasonable service on my wife's Sedona. During the time we were in there for tires and alignment Jimmy determined that there was an outstanding recall on the doors. He was wife's Sedona. During the time we were in there for tires and alignment Jimmy determined that there was an outstanding recall on the doors. He was able to get the parts in and have everything wrapped up by the end of the day. Everything went as well as I could have hoped -- short of it being free! More
I bought my Amanti from this dealership in December of 2009. I've always had good service with Shawnee Mission KIA. They are always polite and very customer focused. I've seen some negative comments on 2009. I've always had good service with Shawnee Mission KIA. They are always polite and very customer focused. I've seen some negative comments on the internet, but I have not had an issue at all! I would definitely recommend them to anyone. More
I walked into Shawnee Mission Kia because my sister had just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approve just bought a car from them and told me how wonderful the staff was. I just had a few questions to see whether my husband and I would even be approved for a car considering we have no credit. I was looking at the 2011 Sportage and he not only gave me all the information on it, he walked me outside and showed me all the features before we even went for a test drive. I loved the car but with no credit, we needed our parents to co-sign and since my mom is not a tech wiz, he let us drive the Sportage over to my parents house (with him as well) to fill out the information in paper form. This was my first sign that he was willing to go above and beyond to find us something. He did everything that he could to get us approved for that brand new 2011 (and he did) but we decided because of the price and our credit that we would go with used. We came back to the used lot later on in the week and Rocco was just as helpful. He worked with us, no matter how long it took to get us a Sportage in our price range. We decided to change which car we traded in after the deal was already drawn up and even though I know it had to be a pain, he was very understanding and patient with us. He would not stop working until he knew we were happy. We ended up going with the 2009 Kia Sportage and we LOVE it! Overall the staffs in both the new and used lots were very friendly and my experience was wonderful and Rocco was so knowledgeable and amazing. I could not have asked for anything better. He gave a newlywed couple a chance to get an awesome new car and credit history and for that we could not be more appreciative. More
Our experience with Shannon was very pleasant. He was very friendly and worked on getting us the best options to fit our situation. He was not pushy at all and very patient while we decided on what we wa very friendly and worked on getting us the best options to fit our situation. He was not pushy at all and very patient while we decided on what we wanted. We highly recommend him to assist others who are in the market for a new or used car. We love our new Sorento and plan to visit him for any future needs. Kevin and Jackie More
Rocco was very knowledgeable and professional. He was very friendly and took the time to show us several different vehicles until we were happy with the options and color of our new sportage. This is th very friendly and took the time to show us several different vehicles until we were happy with the options and color of our new sportage. This is the second car we have purchased at Shawnee Mission Kia. We were happy with the initial purchase and that is why we returned to buy the second car. More