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Shawnee Mission Kia
Overland Park, KS
1,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 25, 2012
My husband and I purchased a white 2012 Kia Soul from Rocco back in September, and been very happy with the vehicle and the entire experience at Shawnee Mission Kia. My husband was very specific about t Rocco back in September, and been very happy with the vehicle and the entire experience at Shawnee Mission Kia. My husband was very specific about the type of rims he wanted on our new vehicle, and even though the 2012 was very new at that point, Rocco managed to find just what we were looking for in Lincoln, Nebraska. He goes above and beyond what most dealers will do for their customers and makes the buyer/s feel very comfortable and at ease throughout the purchase. Service has also been top notch at Shawnee Mission Kia, so we plan to bring our vehicle back each time we need something, even though there is a dealership right here in Independence. Way to go Rocco and Shawnee Mission Kia! More
by bsmith630
Employees Worked With
Rocco Morando
June 21, 2012
I was dreading shopping for a new car, but Thomson and the other people at SM Kia made it a really good experience! Thomson came in on his day off to help me, and couldn't have been nicer. There were no the other people at SM Kia made it a really good experience! Thomson came in on his day off to help me, and couldn't have been nicer. There were no high-pressure sales tactics at all, and I felt the whole process was conducted in an honest and fair way. Thomson was very knowledgeable and very helpful. I wouldn't hesitate to recommend Thomson and Shawnee Mission Kia! More
by RBEvans
Employees Worked With
Thomson "T.O" Omboga
June 18, 2012
This was the first dealership I called and got someone who cared about my situation. Nick even got my previous dealer to lower the the price of my old car so I could do a trade-in. Nick and his assistant who cared about my situation. Nick even got my previous dealer to lower the the price of my old car so I could do a trade-in. Nick and his assistant , Jerra were very helpful and answered all my questions.I would recommend this dealership to anybody looking to buy a car. They helped me when nobody else would. Thanks Shawnee Mission Kia! Nikki G. More
by ngrigler
June 18, 2012
Sales representative was exceedingly professional and courteous. Listened to all details and responded with honesty and sincerity. I would highly seek out this professional for future care purchases courteous. Listened to all details and responded with honesty and sincerity. I would highly seek out this professional for future care purchases as well as refer others to him. More
by GuyWixon
June 17, 2012
Nick has a laid back manner,using humor,which I appreciate. This illinated stress and pressure. I pull away from high pressure sales tactics. He was prompt in answering all questions. He seemed to appreciate. This illinated stress and pressure. I pull away from high pressure sales tactics. He was prompt in answering all questions. He seemed to fully understand my personal needs. More
by etta brant
June 15, 2012
Great experience for a first time buyer with little credit. Nick made it simple and managed all the road blocks for me. Even called after my purchase to make sure I was still happy. Title came two w credit. Nick made it simple and managed all the road blocks for me. Even called after my purchase to make sure I was still happy. Title came two weeks after I drove caroff lot. Tagged and titled same month! More
by jsm62769
June 07, 2012
My visit to Shawnee Mission Kia was great! My sales rep was Rocco and he make the whole process so easy. I went in thinking they would not be able to help me do to my credit, but they did everything than was Rocco and he make the whole process so easy. I went in thinking they would not be able to help me do to my credit, but they did everything than could to make me happy. They got me in the car I really wanted, with the payment I wanted...I would recommend to everyone to go see Rocco at SMK!!! More
by amanda79
Employees Worked With
Rocco Morando
June 01, 2012
T.O. was extremely nice, helpful and dedicated in getting me the vehicle that I wanted. He knew exactly what I wanted and never stopped looking for that perfect, pearl White Optima, with all the opt getting me the vehicle that I wanted. He knew exactly what I wanted and never stopped looking for that perfect, pearl White Optima, with all the options on it that I desired. He provided updates on which dealership had what we were looking for and didn't give up. He provided us with a nice loaner Optima until my vehicle was found. I couldn't ask for a better salesperson! He was never pushy and worked extremely hard. More
by Ucograd08
Employees Worked With
Thomson Omboga , Thomson "T.O" Omboga
May 28, 2012
Very helpful, friendly, and responsive. Recommend strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. strongly. The process was simple because Thomas made it friendly, not like other dealerships I have dealt with, great experience. Thanks. More
by jpitsenberger
Employees Worked With
Thomson "T.O" Omboga
May 27, 2012
“I am one car sale away from my bonus”, “We want to sell you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we we you this car”, “Make me an offer, my boss said no one is walking away this month. We’re selling everyone a car.” I can’t remember all the lines we were told. Test drove and found the car we wanted. Walked inside, sat down and got ready to negotiate. To my astonishment, the price we were initially offered was almost $1,000 over the sticker MSRP plus the $399 paper work processing fee. All this is before we even really started talking. Only a sucker pays MSRP or sticker price, but to jack it up another $1,000 with no explanation is ridiculous. Forget about asking to see the factory invoice, they print one from the internet. Ask about all the added fees such as hold back fee, advertisement fee, and who knows what else fee, and they are done with you. Oh, not to mention the sticker price included the delivery fee which they tried to add again with their initial offer. The general sales manager came over to talk fees with me, and he sat down and showed me the internet invoice price. Then he proceeded to tell me, “This MSRP plus the $399 paper work fee is what you will pay for the car or there is no deal.” I said thank you, shook his hand and went to Olathe KIA and bought the same car for $2,000 less, all after hours none the less. More
by michill00
Employees Worked With
Yeah, I don't know
