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Shawnee Mission Kia

Overland Park, KS

4.6
1,108 Reviews
Shawnee Mission Kia is Kansas City's leading Kia dealer in the number of new Kia's sold! Shawnee Mission Kia's service department is ranked as the #1 Customer Satisfaction Kia Service Department in the region! With your confidence and support Shawnee Mission Kia earned Kia's Presidents Award a distinctive honor that only 21 of the 640 Kia dealers have earned nationwide! In addition to its new Kia sales department Shawnee Mission Kia has pre-owned cars a Guaranteed Credit Approval Program. Easily BUY or TRADE with AcceleRide! Remember we're just a Short Drive from I-35.
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7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 1,108 reviews

February 19, 2014

I gave Stone an A+ he was organized, friendly and had my red Optima ready when I arrived at dealership, He went over all of the features the LX offered. He was great! More

by Ajahmarie5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Atagi
Feb 19, 2014 -

Shawnee Mission Kia responded

Thank you for your kind words. I am pleased to hear that Stone did everything he could to make this a great car buying experience. I hope you are enjoying your new Kia Optima. If there is anything else I can do to further your satisfaction, please let me know. John Sims, General Manager

January 29, 2014

Kia Shawnee mission is very friendly, fair prices and clean environment. If you call to get an appointment, and they have their hands full, they will tell you. So no extra long waiting time in the wait More

by Gidy25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Toll
Jan 29, 2014 -

Shawnee Mission Kia responded

Thank you for your kind words. I appreciate you taking the time to share your experience with me. I am pleased to hear that we have treated you well. If there is anything else I can do to further your satisfaction, please let me know. John Sims, General Manager

January 19, 2014

When your Kia requires service or repair Shawnee Mission Kia is the dealership is an excellent choice. I have taken my Soul to them for the past three years. Their prices are reasonable and the customer ser More

by robopgmr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service and Chris in new car sales
Jan 20, 2014 -

Shawnee Mission Kia responded

Thank you for your kind words. I am pleased to hear that you have continued to receive excellent service from us, and I hope that we continue to earn your business. If there is anything else I can do to further your satisfaction, please let me know. John Sims, General Manager

January 14, 2014

Recently purchased a 2013 Kia Rio from Shawnee Mission Kia, and couldn't have asked for a better experience. The service was amazing and the price even better! This was my first car buying experience and More

by willcade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt, Frankie Elyasi
Jan 14, 2014 -

Shawnee Mission Kia responded

Thank you for your kind words. I am pleased to hear that both Frankie and Dennis did a great job in providing you with an amazing first car buying experience! I hope you are enjoying your car and congratulations. If there is anything else I can do to further your satisfaction, please let me know. John Sims, General Manager

January 11, 2014

Chris Winans made sure I had everything I needed before driving my new KIA off the lot. He was an unbelievable car salesman loved him! More

by kristynwing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Winans
Jan 13, 2014 -

Shawnee Mission Kia responded

Thank you for your kind words. I am pleased to hear that Chris treated you well and that he found the perfect car for you. If there is anything else I can do to further your satisfaction, please let me know. John Sims, General Manager

January 08, 2014

I made an appointment for a service recall. After waiting a while I was informed that they "just ran out of the parts". I had taken the day off work to get this looked at. No further help was offer More

by bll
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
not sure....Mike?
Jan 13, 2014 -

Shawnee Mission Kia responded

Hi There, I apologize for the delay in our response and for your experience. I want to thank you for your feedback and for bringing this to my attention. I want to make up for this and have you come in so we can check for open recalls on your car and take care of them as well as give you a complementary full detail on your car. Of course, while we are working on your car. we will provide you with a rental car, so you do not have to take off of work. Please call me at 913-261-5322 so we can set up a date to have you come in. I look forward to speaking with you. Curt Elleman, Service Director

January 07, 2014

Walked in New Years Eve needing a car because my old one was ready to fall apart. They put me with Stone. He was very helpful. I had some pretty specific criteria for what i would need and he was able to pu More

by TimS58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stone Atagi
Jan 07, 2014 -

Shawnee Mission Kia responded

Well... Happy New Year to YOU!! Thank you for your business. We will do everything in our power to ensure you do have a "pleasant ownership experience." Thank you for the kind review and we'll make sure Stone gets an extra "atta'boy" for taking good care of you on New Years Eve!

December 20, 2013

I had an excellent experience at the Shawnee mission Kia dealership. When no other dealership would help me they did. My salesman was wonderful and very helpful.I will recommend this dealership to everyone More

by dawna1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Schwarz
Jan 07, 2014 -

Shawnee Mission Kia responded

"No other dealership would help".... but we did. Thank you VERY much for including that line in your review. We try to get the word out...but having our customers confirm this fact is compelling to those who may read your review. Thank you. Happy New Year!!!!

December 15, 2013

I serviced my 2011 Optima here with only 30,000 miles on it. They made several repairs to the engine under warranty, the last one being a cylinder head replacement. 3 weeks later the engine light came back More

by Ccburns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
November 23, 2013

My wife and i were referred by her father to go to Kia because we had a horrible experience at Cable Dalhmer on State line, just to see what we could do to try to get my wife in a car. When we went we met More

by HeatherBurgardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Childers, Will Washington
Nov 26, 2013 -

Shawnee Mission Kia responded

GREAT review! Thank you. We believe it's critical that EVERYONE be treated equally here at Shawnee Mission Kia. Will is very polite and it's not surprising to see you confirm that fact in your review. We look forward to helping you, your family and your friends in the future. We're here and ready when you need us. Thanks again for the great review!

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