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Shawnee Mission Kia

Overland Park, KS

4.6
920 Reviews

7810 Shawnee Mission Parkway

Overland Park, KS

66202

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Showing 920 reviews

February 27, 2025

Nice and friendly people. My salesman was very understanding and helpful with my situation. I appreciated his willingness to hang in there with me. More

by cphipsy3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Hitt
Mar 01, 2025 -

Shawnee Mission Kia responded

Hi, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2025

Had a great experience at Shawnee Mission Kia. Simple buying process working our salesman David. Highly recommend. More

by Telluride11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Pasquini
Feb 28, 2025 -

Shawnee Mission Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2025

Service department was excellent, knowledgeable, friendly, They had some recommendations for the vehicle so it would run better but didn't push it. GREAT JOB HEATHER More

by Roberto Edrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 28, 2025 -

Shawnee Mission Kia responded

Hi Roberto, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2025

The service department is great. My salesman not so great. I had wanted 2 specific items on my KIA Sprtage. I was told I had both. Well one it doesn’t have and the other is that I w More

by skplummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember my service guys name. He was awesome though.
Feb 28, 2025 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (913) 384-9100 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 22, 2025

Mark did an excellent job. Superb customer service. Work was done well and very quickly. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 24, 2025 -

Shawnee Mission Kia responded

Hello Mike, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

I have bought several cars from SM Kia. The only thing I find hard is the time it takes to get someone to call you back. More

by dee.peters15683
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marvin Velasquez
Feb 23, 2025 -

Shawnee Mission Kia responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (913) 384-9100 so we can work with you to make this right.

February 20, 2025

Excellent service and special thanks to Francesca service representative for her assistance and understanding of my Kia Soul service needs More

by R82013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Feb 23, 2025 -

Shawnee Mission Kia responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 19, 2025

My service adviser has always taken the time to walk me through the diagnostics of services performed. She gives me a clear understanding what needs addressed for my safety. I give the utmost respect for g More

by John.jons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Feb 21, 2025 -

Shawnee Mission Kia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Shawnee Mission Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

Tyler was a perfect technician and first “responder” to my questions and concerns, so professional! More

by Pansy07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 18, 2025 -

Shawnee Mission Kia responded

Hi, we're happy you found Tyler to be so supportive during your experience here at Shawnee Mission Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 15, 2025

Because of Diamond, my only advisor I want, SM KIA Service has been good experience. More

by teefnails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond
Feb 18, 2025 -

Shawnee Mission Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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