Sheehan Cadillac

Awesome!!! I met a gentleman by the name of Brian Goodman and he made me feel awesome. He took care of my service needs. I pray that he will always be there for I met a gentleman by the name of Brian Goodman and he made me feel awesome. He took care of my service needs. I pray that he will always be there for me and it nice too know that people like him are still around. Also Rebecca Hussle was very sweet and kind. P.S. This was my first visit at Sheehan Cadillac. Helen D More

great Cadillac service experience Jamie Wells and Rebecca were spot on in dealing with my family car issues. The problem was fixed in a normal amount of time and at a reasonable price. Jamie Wells and Rebecca were spot on in dealing with my family car issues. The problem was fixed in a normal amount of time and at a reasonable price. They explained all of the issues with the vehicle and did not try to convince us to put more into the vehicle than what was needed. More

Great Service Department I have a 2010 CTS with 21,000 miles and a 2016 CT6 Platinum with 6,000 miles. I recently took the 2010 in to the Sheehan Cadillac Service department I have a 2010 CTS with 21,000 miles and a 2016 CT6 Platinum with 6,000 miles. I recently took the 2010 in to the Sheehan Cadillac Service department to have 4 new tires and alignment,, new engine oil, and all new fluids and filters, etc. My Service Advisor was Brian Goodman. My bill was $2300.00. Brian was professional, sincere and experienced. He followed the work with the mechanic, took me back in the garage to visit the car while being serviced, provided me with a loner car for 2 days and was the only service advisor in the shop at 4:00PM on Saturday.to turn the car back over to me. I am a 67 year-old Professional Engineer who still practices daily. Consequently, my expectations would have been higher than that of others. Brian's personal attention, his knowledge, and the absence of bull____ make Brian an asset to the dealership and professional to be trusted. Keep up the good work Brian, Thanks, John W. Hobbs jwh@hobbslaw.us More

Turn $42.00 into making $400.00 Went there with a nail in my tire to be remove my bill was $42.00 no problem. While I was waiting Rebecca Hussle introduce her self and asked if we ca Went there with a nail in my tire to be remove my bill was $42.00 no problem. While I was waiting Rebecca Hussle introduce her self and asked if we can look into my on star service. I went into her office and she found my account and contacted on star customer service and asked if there is any way we can lower my payments of $73.00 a month if there was any promotions the rep. put us on hold for a few minutes and came back with a monthly payment of $34.00 a month that was a $400.00 a year savings to me.. A BIG THANK YOU TO REBECCA HUSSLE!!! More

Rebecca is awesome Like I said, Rebecca is awesome.. She always makes the customer feel like #1... Visit after visit her customer service is consistently on point and t Like I said, Rebecca is awesome.. She always makes the customer feel like #1... Visit after visit her customer service is consistently on point and top shelf. She's definitely some one you want on the front lines in the battle to gain and retain customers. More

Fantastic Experience and highly recommend this group I would recommend Rebecca Hussle to anyone in need of service to their vehicle. She is professional, knowledgeable and extremely helpful. She assisted I would recommend Rebecca Hussle to anyone in need of service to their vehicle. She is professional, knowledgeable and extremely helpful. She assisted in setting up my On-Star, Provided great restaurant coupons and has an energy and true excitement for her profession More

Great Experience! Just purchased two Cadillac's, and was taken care of by Customer Service Manager: Rebecca Hussle....she went out of her way to make sure we were Just purchased two Cadillac's, and was taken care of by Customer Service Manager: Rebecca Hussle....she went out of her way to make sure we were happy, including set us up with On-Star in both vehicles. Friendly & Professional service..... Thank you! More

Rebecca really hustles Rebecca helped me with getting both of my parents Cadillacs get squared away with their free OnStar services and even found out that my mothers 2015 X Rebecca helped me with getting both of my parents Cadillacs get squared away with their free OnStar services and even found out that my mothers 2015 XTS was entitled to one year of services. She also helped a friend of mine with his 2013 SRX get his navigation set up through the OnStar link. Rebecca went above and beyond what most others would do. More

Professional & Knowledgeable This dealership is top shelf. The staff is professional and knowledgeable. My experience with Cadillac dealerships for the past years have been except This dealership is top shelf. The staff is professional and knowledgeable. My experience with Cadillac dealerships for the past years have been exceptional and I have come to expect nothing less than exceptional service. I know there are choices for Cadillac Services, but I know, Sheehan Cadillac delivers that kind of service. I am a very happy customer. More

yearlyl maintenance checkup Recently I took my care in to be serviced. My experience was most successful as in the past. I have been dealing with this dealership for the bett Recently I took my care in to be serviced. My experience was most successful as in the past. I have been dealing with this dealership for the better part of twenty years. My Service Advisor is James Reardon. He has been outstanding in helping me through the years, and I must say is a key factor for me continuing my service with this dealership;. I can trust him, and as a single female this is most important. This visit I met Rebecca Hussle, Customer Experience Manager. What a delightful young lady. She told me of services I was unaware of and helped me with Onstar. In my opinion she is a great addition to the office and I look foraward to working with her in the future as she extended herself to help me in any way. More