Sheehan Cadillac
Pompano Beach, FL
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Good Experience Called Artur about a used car we found on the internet and he said it would be ready for our viewing upon arrival. The Jeep Cherokee was in front when Called Artur about a used car we found on the internet and he said it would be ready for our viewing upon arrival. The Jeep Cherokee was in front when we arrived and we took a drive with Artur who was very knowledgeable about the vehicle, Artur provided all the information we needed and did not have to go the manager for any clarifications. We bought the car and would recommend dealing with Artur. More
Professional dealership and clean Very clean and well maintained property along with professional well to do staff makes this place really feel like Cadillac and is what one would expe Very clean and well maintained property along with professional well to do staff makes this place really feel like Cadillac and is what one would expect to represent the brand. Rebecca hussle and Brian Goodman’s quality and pride in service surpassed my expectations I had for the place after being referred by a neighbor to come here who also had many great experiences. More
Everything was smooth from beginning to end Would highly recommend Sam to anyone purchasing a Cadillac. Sam is very knowledgable about the product and the selling of the vehicle. Was a pleasurab Would highly recommend Sam to anyone purchasing a Cadillac. Sam is very knowledgable about the product and the selling of the vehicle. Was a pleasurable experience. More
Sheehan Sam was great from start to finish. He kept us informed throughout the process and nothing seemed a bother to him despite our many questions and indec Sam was great from start to finish. He kept us informed throughout the process and nothing seemed a bother to him despite our many questions and indecisiveness. We have one issue with the car which Sam quickly assume responsibility to take care of it. More
Amazing Customer Service : Rebecca Hussle : Cadillac Experts As a proven leader with a great reputation over the years of selling great automobiles Sheehan Cadillac provides an experience that welcomes and treat As a proven leader with a great reputation over the years of selling great automobiles Sheehan Cadillac provides an experience that welcomes and treats you with respect. I truly feel the people behind the scenes are the true hero's and experts that recognize the value of making customers their priorities. During my visit at Sheehan I purchased an Escalade in which I recognized some minor issues so I reached out to Rebecca, who managed to make it a priority in getting them resolved and she did. The truth of the matter is that she was able to control the matter in a professional spirit which reassured me that I made the right decision. I've never experienced such attention and great customer service, special thanks to Rebecca for being a professional which results in being a great asset to Sheehan Cadillac. More
Rebecca and Jaimie Rebecca is very caring and compassionate. She has a great rapport when speaking with you. I was going through a tough time and she was very understan Rebecca is very caring and compassionate. She has a great rapport when speaking with you. I was going through a tough time and she was very understanding and helpful. She made my experience at Sheehan easier. I came to Sheehan with an emergency car problem. Jamie worked with me . I had many different car problems and Jamie was very helpful and accommodating. He explained everything thoroughly. I felt fortunate I had Jamie as my advisor More
Great service! Sam Greene is a great guy to work with. He answered all of our questions and wasn't pushy. He was nice and competent and let us take our time to make Sam Greene is a great guy to work with. He answered all of our questions and wasn't pushy. He was nice and competent and let us take our time to make our decision. He called us to let us know when our vehicle was ready. He listened to exactly what we were looking for. Being new to the area he made us feel very comfortable. More
Best Experience Ever Sheehan is the best dealer ever. We would not buy a car of any brand from any other store. Service is wonderful always. This dealership knows how to t Sheehan is the best dealer ever. We would not buy a car of any brand from any other store. Service is wonderful always. This dealership knows how to treat customers well. You will never be disappointed. Thank you! More
Mgmt reversed our experience! We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our We visited here after viewing an ATS on the Internet. As many salesman OVER SALE with less than the truth, we unfortunately had that experience on our visit. As a previous owner of 3 cadillacs, we sure weren’t looking for anything other than the truth of the cars history. We left with a bad experience from that salesman. After continuing to be unsettled with that visit, we contacted the Manager, Kirk the following morning. He went above and beyond to change our negative experience immediately. A new salesman Arthur was excellent. Kirk offered for him to drive the Cadillac to our home that evening, which was about 45 minutes of travel. We actually drove the car Fell in love with the car. Here we are two days later owning this Cadillac. We are very happy and very pleased. We will definitely recommend this dealership, management, and sales person to others. And buy our next car there as well. Joe and Allison Venezia. More
Sheehan Cadillac customer service excellent. Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions f Went to Sheehan Cadillac for vehicle service maintenance due. Robert Carter, Service Advisor, listened to our concerns and made helpful suggestions for some additional maintenance that should be addressed due to vehicle mileage. Rebecca Hussle, Customer Experience Manager, checked with us to confirm that our issues were taken care of and that we were well satisfied overall with our visit. We are very satisfied with the service maintenance and give an A+ to service technicians, Robert Carter, and Rebecca Hussle. Thank you. More