
Sheehy Ford Ashland
Ashland, VA
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Smooth buying experience My wife found our 15 explorer sport online. We scheduled an appointment to come look at it. When we got there the car was already parked out front an My wife found our 15 explorer sport online. We scheduled an appointment to come look at it. When we got there the car was already parked out front and ready for us. Was really clean and couldn't find anything wrong with it. So we decided to buy it. The sales experience was really smooth the car needed a few things before it was ready but was ready on time like they said. More
Wonderful People at Sheehy I want to thank our salesman Maurice Shands for his patience and knowledge of the entire process. My sister and I were helping our 73 year old mother I want to thank our salesman Maurice Shands for his patience and knowledge of the entire process. My sister and I were helping our 73 year old mother pick out a car. She drove 2 hours to this dealership and it was well worth the drive! Maurice was extremely personable and patient with us as we went through the process. We never felt any pressure to buy. It was more going through the steps to make sure my mother liked the car and was comfortable driving the car. Everyone at this dealership was extremely kind. To Vincent, we appreciate you and all that you did to help us complete the purchase. I would recommend this dealership to my friends and family. It was a pleasant experience from my first interaction via the internet, to my salesman, to the hospitality host, to the salesman, to the sales manager and finally to the finance manager. Thank you to all the wonderful folks at Sheehy Ford - Ashland! More
Easy from start to finish It was a great experience from the start...I looked online first and Cara helped me with questions and a appointment. Ray and Derrick were polite and It was a great experience from the start...I looked online first and Cara helped me with questions and a appointment. Ray and Derrick were polite and helpful. The paperwork was fast and easy and very little hassle. More
Vehicle purchase Great place to buy a vehicle. Most of the work was done over the phone so we were fully aware of what to expect when we got to the dealership. Great p Great place to buy a vehicle. Most of the work was done over the phone so we were fully aware of what to expect when we got to the dealership. Great people. Super friendly and knowledgeable. Hats off to the Kilgore brothers for all they'very done. Made the 4 hour round trip worth it. More
Jenna Glendenning I will like to thank Jenna Glendenning for the excellent customer service provided to me with my F-150 purchase. Jenna Glendenning gave the extra mil I will like to thank Jenna Glendenning for the excellent customer service provided to me with my F-150 purchase. Jenna Glendenning gave the extra mile to ensure I got the vehicle I was looking for. Definitely Jenna Glendenning is a great employee and sales clerk which I will recommend to others. I can tell I am more than satisfied with the quality of service, attention and respect provided by Jenna Glendenning. If I ever need an additional new car will not hesitate to contact her. More
Purchase of a 2017 Ford F150 Super Crew Ryan Gittman and the whole Sheehy Ford Ashland crew are great. Not pushy, not overwhelming, but genuinely great people. All things were taken care of Ryan Gittman and the whole Sheehy Ford Ashland crew are great. Not pushy, not overwhelming, but genuinely great people. All things were taken care of thoroughly, and they have been great to work with. More
Lisa Johnson Lisa has taken care of me twice and my circumstances caused me to have to purchase a car. She is compassionate, understanding and genuinely works for Lisa has taken care of me twice and my circumstances caused me to have to purchase a car. She is compassionate, understanding and genuinely works for the customer. More
5 Cars & Counting! My husband and I have been working with Kerry Harrell in Ashland since 2001, and we have purchased 5 different vehicles for our family through Kerry. My husband and I have been working with Kerry Harrell in Ashland since 2001, and we have purchased 5 different vehicles for our family through Kerry. Kerry always goes the extra mile to make sure we get a great car at a great price. Kerry always does such a great job in researching the available inventory and in explaining the features on different models. We value his advice and expertise, which is why we continue to go back to him. More
Sheehy sales staff went the extra mile The Sheehy Ford of Ashland sales staff made a very fair deal on a vehicle that they arranged to have brought in from another dealership. At the last The Sheehy Ford of Ashland sales staff made a very fair deal on a vehicle that they arranged to have brought in from another dealership. At the last minute that vehicle was withheld by the owning dealership for another customer. The sales staff worked quickly finding two vehicles that fit my needs. Their efforts ensured that I got a vehicle that fit my exact needs at our previously agreed to price. Four hours after being informed that the original vehicle was not available , I was driving home in a new F350 that met all my expectations. They went the extra mile to ensure that our original agreement was honored in both price and vehicle quality. This was the best customer support I have experienced at a car dealership in many years. More
Wendy Rudder - outstanding service adviser! Sheehy Ford Ashland Service Advisor Wendy Rudder is an outstanding communicator while juggling many fast moving tasks on both sides of the service ais Sheehy Ford Ashland Service Advisor Wendy Rudder is an outstanding communicator while juggling many fast moving tasks on both sides of the service aisle on weekdays and weekends, too! Wendy is a calming presence amidst the flurry of walk-in customers, questioning mechanics, and incoming telephone calls. More