
Sheehy Ford Ashland
Ashland, VA
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wonderful experience My sales person James went to great lengths to help me find a car that I loved and fit in my budget. The whole experience was smooth and easy. My sales person James went to great lengths to help me find a car that I loved and fit in my budget. The whole experience was smooth and easy. More
Excellent My experience was great I went in looking for a certain truck and they didn't have it on there lot but did at another Sheehy location. Vincent had th My experience was great I went in looking for a certain truck and they didn't have it on there lot but did at another Sheehy location. Vincent had the truck there the next day we did the paper work and I was in my new truck with ease. From the sale to the finance table was very short and to the point no hassle. More
Great experience Went in looking at a 2009 ford flex ended up with a 2014 flex not far from the 2009 as far as price wise. Really great people to work with. Went in looking at a 2009 ford flex ended up with a 2014 flex not far from the 2009 as far as price wise. Really great people to work with. More
Excellent Kerry was a great guy and incredibly helpful throughout this entire process; he sent a driver to another location to pick up a used Mazda 3 for me so Kerry was a great guy and incredibly helpful throughout this entire process; he sent a driver to another location to pick up a used Mazda 3 for me so i could test drive it before I made a decision. I am incredibly satisfied with the car! More
Great people I found a car on a website and flew to Richmond and took a taxi to the dealership. The car was everything they described to me and I purchased it in I found a car on a website and flew to Richmond and took a taxi to the dealership. The car was everything they described to me and I purchased it in 60 minutes. Drove it back to Atlanta and had no problems. Prices in Atlanta were 7% higher Great people. More
Customer For LIFE! As soon as we arrived to the doors we were greeted and asked if we were there to see anyone and then we were escorted to Travis who had all the detail As soon as we arrived to the doors we were greeted and asked if we were there to see anyone and then we were escorted to Travis who had all the details and keys in hand for the car we were there to see. He then proceeded to find a salesmen ready to handle us and the prospected car we were there to buy. He quickly found Nikkolai who was ready to help us look and test drive the car. He was very helpful as they had just gotten the car transferred from another location hours ago and tucked it away so Nikkolai was helpful in finding the vehicle and helping us look at all what the car had to offer. He did not put pressure on us about buying and was very reassuring when we made the decision to purchase the vehicle. He also was very helpful when they were putting our paperwork through and updating us as much as possible. We then got turned over to the best finance guy around Kevin. He was very knowledgeable and walked my fiance and me throughout the whole process as this was our time financing a vehicle. He talked about all the options and what to expect. Kevin did his hardest to get the lowest rate and get the best deals. I couldn't ask for a better first time buying experience and they created a life long customer with me. Thank you so much Sheehy Ashland Ford! More
Carla- the 2016 Toyota Camry I bought a 2016 Toyota Camry from Sheehy. The sales team was TERRIFIC! I couldn't have asked for a better experience or staff to buy my first car from I bought a 2016 Toyota Camry from Sheehy. The sales team was TERRIFIC! I couldn't have asked for a better experience or staff to buy my first car from. More
Buying a vehicle After test driving Fords and other makes of cars we chose an Escape. The time it took to actually purchase the car was half the time it usually takes. After test driving Fords and other makes of cars we chose an Escape. The time it took to actually purchase the car was half the time it usually takes. Sheehey found the car and had it brought to Richmond, in the morning and we drove away with it by 6 that night. Marc Vizinia was patient with my questions and did no heavy sales approach!!! More
Buying a truck sight unseen They answered on line request within 3 mins. Transferred me to sales, we worked out a deal, he offered to deliver later in the day 120 miles away wh They answered on line request within 3 mins. Transferred me to sales, we worked out a deal, he offered to deliver later in the day 120 miles away which they did. Stayed in touch via phone throughout the afternoon keeping me up to date on activity. Very cooperative, easy to deal with, courteous, laid all the facts on the line. Promised delivery between 8:00 and 8:30 and they arrived at 8:15. Delivery driver excellent. Let me test drive truck before he left to be sure I was satisfied. Completed all paper work in professional manner. Said he would follow up with salesman on a couple of issues I had. When they delivered the truck it was exactly as they said it would be.. Vincent called the next day to see that all was well and follow up on the couple of issues that I had. Promised to settle the issues. More
Helpful throughout I had found the truck I wished to purchase online, a 2008 Ford F-250 Lariat crew cab. Jennifer met me at the front door upon my arrival and immediatel I had found the truck I wished to purchase online, a 2008 Ford F-250 Lariat crew cab. Jennifer met me at the front door upon my arrival and immediately set about helping me locate the truck. As it turned out it had just recently been received by the dealership and was still in the shop. It had not been detailed and checked over by the shop yet, but that didn't prevent Jennifer from arranging an on the spot test drive for me! Throughout the price negotiations she was straight up and able to answer, or immediately find out the answer to any of my questions and I believe I got a fair price for the truck, warranty and optional service package. After the truck was inspected the following day it was determined that some repairs would be carried out to bring the vehicle up to spec. Once again Jennifer was helpful and informative throughout, with excellent communication keeping me up to date with reports from the shop throughout the week. I was pleased to see that she followed up on every detail and request I had regarding the truck long after the sale was made. She was charming, personable and professional from start to finish. I knew what I wanted and she made sure that I got! More