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Sheehy Ford Ashland
Ashland, VA
1,001 Reviews
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September 25, 2016
excellent dealership to work with Evan in sales was excellent to work with. Derrick Pendergrass even tho he was in class & working w me the sametime he was a god sin.....God bless thes Evan in sales was excellent to work with. Derrick Pendergrass even tho he was in class & working w me the sametime he was a god sin.....God bless these both. Will purchase again! 😊😆 More
by Stephi323
Employees Worked With
Evan Hartwell , Derrick Pendergrass
September 19, 2016
Great first car buying experience After viewing many different Ford dealerships online and comparing prices for a little over a week I decided that the dealership seemed like the best After viewing many different Ford dealerships online and comparing prices for a little over a week I decided that the dealership seemed like the best option. They were kind enough to retrieve a car I was interested in at there Maryland dealership and bring it to Ashland so I could view it. After test driving the vehicle and such it was time to talk numbers. This is when the day seemed to be going South. The price was higher than I had expected from looking online and I did not understand why. This is when Derrick and Maurice come into play. They totally turned the day around. Derrick did an excellent job of explaining to us why the price was increased at the Ashland dealership and honestly this was something they didn't even control. After Derrick had explained all of this the rest of the process with Maurice and Vinnie was smooth and exciting. What I loved about Maurice and Vinnie is they weren't pushy. They just gave me the information and allowed me to come to my own decisions. I would definitely recommend this dealership to anyone looking for a new Ford. More
by Jeremy Brooks
Employees Worked With
Vinnie Ingarra, Maurice Shands, Derrick Pendergrass
September 14, 2016
Worst experience with a dealer ever I will start with the good. I am happy with the vehicle I purchased and the price was good for a high mileage 2005 F-150. Worst customer service I I will start with the good. I am happy with the vehicle I purchased and the price was good for a high mileage 2005 F-150. Worst customer service I have ever experienced with a dealer. I initially emailed for information and price on the truck and was sent a link to the ad on the website, nothing new. I sent another email regarding price, no response from internet sales guy. Got an email from him a few days after I purchased my truck asking how my buying process was going...I did not respond. Went to dealer on Friday before Labor day, was there shortly after they opened, test drive, made deal no major issues. Sometime around 11:30 AM I finally got in with the finance guy and we did the paperwork. Around 12:30 my salesman, Maurice Shands, informed me they would not have time that day to wash and detail the truck and do some other minor body repair work. Was told to come back Monday, they could do it then. I asked Maurice, do I need an appointment? was told "you just made it with me." OK. Annoyed that I wasted my morning there I took truck home (again I really like the truck!). Was back there on Monday morning, Labor Day, when they opened. Was informed they could only detail it today, the body shop was closed due to the Holiday (angry face). I live in Midlothian, a 30 minute drive from the dealer. Was told I could bring it in any Thursday or Monday. Saying I would bring it in Thursday I left frustrated again. Wednesday, I emailed Maurice, to let him know that I could not bring it in on Thursday as my wife could not take me to work that day, I would bring it the following Monday. No response. I emailed again, to ask another question, no response. Sunday night I take it up and drop it of at the night drop with a list of what needs to be done. Around 10 on Monday I call to check on the status. Was told it would not be ready until five as I did not have an appointment (so Maurice did not let them know I was coming in), and btw in the process of getting to service I was disconnected. Around 3:30 I started calling to confirm it was going to be ready (hour long round trip, want to be sure). Nobody seemed to know what the status of the truck was, and I was disconnected or hung up on about 6 more times, no one could find Maurice, or maybe Moe was taking care of it...who knew, I kept getting transferred and hung up on. Finally got to Maurice's VM and left one. I think he called me shortly after that, as I was on they way at 4:40 or so, to tell me it would not be ready. They had done the body work only, no detailing and no cutting the second key. I needed my truck back, so I said do not worry about the detail, just cut the key and I will be there in 30 minutes. I arrive and sent my wife to go grab dinner for us as we had somewhere to be that was a 50 minute drive from the dealer. I go in, get sent over to Moe, who very non-apologetically tells me my car is not ready, they still have to cut and program the key and that would take an hour (really?!?!? an hour to cut a key and stick it in the ignition and turn it back and forth about 8 times, I quietly wondered to myself why they had not performed this extensive process during the other 8 hours they had my car). I told him I had to leave in 15 minutes. They did have the extra key to me and I was out of there in about 10 minutes. So 3 unanswered emails, 7 hangups, and 2 1-hour long round trips I left with my dirty truck. They asked if I would be bringing the truck back for detailing, I will NEVER set foot in this dealership again. More
by kevin
Employees Worked With
Moe, Maurice Shands
September 14, 2016
Great experience Kerry and (Vinny and Derick) the whole Sheehy team took great care of me when purchasing my 3rd cat from them this past month. If your looking for a Kerry and (Vinny and Derick) the whole Sheehy team took great care of me when purchasing my 3rd cat from them this past month. If your looking for a great car buying experience hit up Kerry and he will take care of you! More
by Amber Wall
Employees Worked With
Vinnie Ingarra, Kerry Harrell, Derrick Pendergrass
September 13, 2016
excellent buying experience Visited Sheehy Ford on September 5th with only the intention of looking around. We were met outside by one of the salesmen, Kerry. He was wide-open an Visited Sheehy Ford on September 5th with only the intention of looking around. We were met outside by one of the salesmen, Kerry. He was wide-open and over the top and sooo much fun! Typically the process is not that pleasant...lots of waiting around but not this time but not at Sheehy. Kerry even included my daughter in the process. Paperwork was quick and painless. Would recommend Sheehy to everyone and definitely Kerry. He knows how to treat a customer right! More
by Ano01
Employees Worked With
Kerry Harrell
September 10, 2016
Awesome! Kerry is by far the best salesman I have ever dealt with. He has sold me my last 2 vehicles. Laid back, knowledgeable, and funny!!!! Kerry is by far the best salesman I have ever dealt with. He has sold me my last 2 vehicles. Laid back, knowledgeable, and funny!!!! More
by Shelley Wilson
Employees Worked With
Kerry Harrell
September 03, 2016
Had a great experience I had a bad experience buying a truck from another deal and Travis Bishop and Vinnie help me have a great experience buying a car I had a bad experience buying a truck from another deal and Travis Bishop and Vinnie help me have a great experience buying a car More
by FN2012
Employees Worked With
Travis Thomas, Vinnie Ingarra
September 03, 2016
Best Dealerahip This is my second time buying from Sheehy Ashland and cannot imagine buying a car from anywhere else. No pressure to buy, no hidden information or fee This is my second time buying from Sheehy Ashland and cannot imagine buying a car from anywhere else. No pressure to buy, no hidden information or fees, and everyone is so friendly and acknowledgable. Did I mention I love my cars!! VIP and GAP are just added bonuses in the care of your vehicle and peace of mind. I highly recommend visiting this location, you won't regret it whether you're just looking or buying!! More
by Rebecca Dismuke
Employees Worked With
Travis Thomas, Vinnie Ingarra, Darrick Randall
August 26, 2016
Wonderful experience-start to finish!! Evan was a fantastic resource when leasing our new car! He was attentive and respectful of our budget. He worked tirelessly to find us the perfect v Evan was a fantastic resource when leasing our new car! He was attentive and respectful of our budget. He worked tirelessly to find us the perfect vehicle for our family. All in all a positive experience! More
by Jen13
Employees Worked With
Evan Hartwell, Derrick Pendergrass
August 23, 2016
Another great purchase from Kerry Harrell This is the second truck I have bought from Sheehy Ford, Ashland Found a truck that fits my needs and went out of his way to make the deal happen This is the second truck I have bought from Sheehy Ford, Ashland Found a truck that fits my needs and went out of his way to make the deal happen Thanks Russell Hall More
by RHall216
Employees Worked With
Kerry Harrell
