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Sheehy Ford Ashland
Ashland, VA
1,005 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,005 reviews
December 07, 2015
sales pitch but lack service afterwards bad I did purchase a new mustang from Sheehy Ashland. Was so happy to buy a new mustang, but after the sale things went south in a hurry and are still sou I did purchase a new mustang from Sheehy Ashland. Was so happy to buy a new mustang, but after the sale things went south in a hurry and are still south after 8 months. nothing is fixed , no solution as to making it right and there is a huge lack of concern to make it right. Never once did the general manager ever get involved to remedy this or show a concern. 8 months after the sale, when your told the GM is going to call you to get it straight and 5 days later still no call. Whats important here. But they made sure the first day to point out ,, fill out the survey, make sure you check all excelllent. make us look good. Yea, they look good on paper but in reality not so much. If you want the real truth, documentation, photos, reciepts, the real truth, just leave a new review with a email and I'll be glad to forward 75 photos and copies of all reciepts, documents to show the real deal. I didnt want to go this route to bash a dealer or list names of those that display lack of concern. I wanted my new car to look new, be new. But I guess spending 40k is to much to ask for new. More
by Rosner Sux
Employees Worked With
John McGrane
November 30, 2015
Job well done. Darrell did a great job explaining and providing a tour of inventory. Darrell showed interest in the cars, Knew plenty about all of them as well. Job Darrell did a great job explaining and providing a tour of inventory. Darrell showed interest in the cars, Knew plenty about all of them as well. Job well done. More
by Mattstew
Employees Worked With
Vinnie Ingarra, Darrell McKinney
November 29, 2015
Easy experience My wife and I visited Sheehy on Black Friday hoping to find a used Explorer to replace her 13 year old suburban. Sales associate Lisa Johnson did a ni My wife and I visited Sheehy on Black Friday hoping to find a used Explorer to replace her 13 year old suburban. Sales associate Lisa Johnson did a nice job showing only the vehicles in our price range and what we were looking to buy. There was no pressure and everything went great. More
by seane1414
Employees Worked With
Lisa Johnson, Vinnie Ingarra
November 28, 2015
LifeSaver!!! I just came to the dealership to get an appraisal on my vehicle with a lien, due to my ex-husband. I knew I was not in the position to buy a car with I just came to the dealership to get an appraisal on my vehicle with a lien, due to my ex-husband. I knew I was not in the position to buy a car with no down payment and bad credit. Mr. Harrell worked so hard FOR ME! Not just for a sale, but for me. I left there with a brand new car, with an affordable monthly payment! With all that I was going through, I was finally able to catch a break, all with the help of Mr. Harrell. He is all about customer service and meeting the customer's needs. More
by Fusionlove
Employees Worked With
Kerry Harrell
November 27, 2015
Ashland heroes :-) I had a truck I couldn't trust from another dealership. Kerry Harrell at Sheehy Ashland helped me find a great truck, at an awesome price in no time f I had a truck I couldn't trust from another dealership. Kerry Harrell at Sheehy Ashland helped me find a great truck, at an awesome price in no time flat! He surprised himself with how sweet the deal was. :-) My hero! Sheehy Ashland now has a customer for life. More
by LadyVol
Employees Worked With
Kerry Harrell
November 24, 2015
Great Experience buying vehicle at Sheehy Vincent Terrell was the salesperson who sold me a new Ford Explorer. Mr. Terrell was friendly and knowledgeable about the vehicles. The process was a Vincent Terrell was the salesperson who sold me a new Ford Explorer. Mr. Terrell was friendly and knowledgeable about the vehicles. The process was a smooth transition. Mr. Terrell carefully guided me through all the features of the vehicle. He also has followed up with me personally via phone and has been accessible to answer additional questions. I recommend Sheehy Ford and Vincent Terrell. More
by wudge
Employees Worked With
Vincent Terrell
November 11, 2015
Happy Customers Mr. Lovick always greeting customers at the door. He sold me a 2012 Fird Fusion in April of 2015 and on November 9, 2015 I upgraded to a 2016 Ford Fus Mr. Lovick always greeting customers at the door. He sold me a 2012 Fird Fusion in April of 2015 and on November 9, 2015 I upgraded to a 2016 Ford Fusion Se. I'm loving this car thanks for always making sure we were ok from the time I pulled up until the time I drove off and even afterwards. I will definitely refer my family and friends to you. Thanks for always putting us first :) More
by Serena
Employees Worked With
Antoine Lovick
November 08, 2015
Excellent I have had an excellent experience with Mr Kerry Harrell. He has SOLD me my 2nd car, which I have fallen in love with...Thank You I have had an excellent experience with Mr Kerry Harrell. He has SOLD me my 2nd car, which I have fallen in love with...Thank You More
by ang2016
Employees Worked With
Kerry Harrell
November 08, 2015
Kerry is the man! Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyon Kerry was so nice, professional, and helpful. He saved us a lot of money with no hassle and his main focus was customer satisfaction. We let everyone know where we purchased our new F150 and to go see Kerry. More
by Tlewis48@hotmail.com
Employees Worked With
Kerry Harrell
November 04, 2015
Great Experience; 2nd purchase from Sheehy. My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal My sales person was Josh Shepard and he did a fantastic job. The sale was very smooth with no problems in the process. The finance expert, John Seal, the person I bought my first car from at Sheehy, made the finance process easy as could be and the sales manager John McGrane rounded out the team with a great performance. I will continue to use Sheehy because they are honest and sell a good product at a good price. More
by Tom Patriot
Employees Worked With
Josh Shepard, John Seal , John McGrane
