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Sheehy Ford Ashland

Ashland, VA

4.9
957 Reviews

11450 Washington Highway

Ashland, VA

23005

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Showing 957 reviews

February 26, 2015

Wonderful My parents have been buying cars from Kerry for over 27 years and today was the day I was to buy my first car. I went to another dealership first and More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Coley, Kerry Harrell
February 25, 2015

MR. NOWLIN AND MR. PENDERGRASS I dealt with Tony Nowlin and Derrick Pendergrass today. Tony sold me my 2015 Ford Fusion. and Mr. Pendergrass got me approved for it. Out of all the c More

by CaliFerrari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Pendergrass, Tony Nowlin
Feb 26, 2015 -

Sheehy Ford Ashland responded

Wow, what a great compliment for Tony and Darrick! I will make sure to pass this review on to them, they will love to hear such amazing words about them! Thank you so much for the 5 stars and we hope to see you next time you are in the car market! Enjoy your new Fusion! Kevin McLaughlin General Manager kmclaughlin@sheehy.com (804) 798-4791

February 25, 2015

Easy and hassle free I just purchased a 2014 FordF-150 from Sheehy and it was a very good experience. Tony Nowlin did a great job getting me the truck I wanted at the pric More

by lonoland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell McKinney, Tony Nowlin
February 24, 2015

A great experience. I recently purchased a new car, and my experience with Tony, and the rest sales team was great. I love my new Escape. I'll be back when my husband nee More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Thomas, Vinnie Ingarra, Tony Nowlin
February 12, 2015

Experienced sales peson, keeps me coming back! I just purchased my 3rd vehicle from Kerry Harrell, as much as I dislike buying a new/used car, he always seems make it a pleasant experience. I was More

by hennlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Coley, Kerry Harrell
February 11, 2015

Kerry is the best! I was on the hunt for a 2012 Ford Escape Limited. I had a 2009 that was recently totaled in an accident and wanted the same car because I loved that o More

by evanoodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Thomas, Trevor Coley, Cynthia Doss-Wallen , Kerry Harrell
February 05, 2015

A wonderful experience purchasing my 1st Ford 150 Truck! John Seal made this a fun process of purchasing my first truck! I always have a 1000 questions to ask when making a large investment. John was very pa More

by David Saunders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seal
December 26, 2014

Never again!!!! Had an appt at 4 pm to look at a vehicle being transferred from another location and when we got there, they said they didn't have the vehicle. Travel More

by pking84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
October 29, 2014

Don't waste your time. Untruthful Talked to Marc about a new explorer, went to Sheehy to pick up explorer and Marc pointed out there was a scratch on the bumper,I offered to have a bo More

by rmodr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derrick Pendergrass, Kevin McLaughlin
Nov 03, 2014 -

Sheehy Ford Ashland responded

I want to first thank you for taking the time to provide us with feedback from your recent visit to our sales department. However, I want to sincerely apologize for the poor experience you had. I never want any of our customers to feel as if we are blowing them off or not providing quality service. I am very concerned at the situation you have described and plan on personally looking into it. If you could, please contact me at kmclaughlin@sheehy.com at your earliest convenience so I can talk with you more. Again, I apologize and hope to hear from you soon. Kevin McLaughlin

October 26, 2014

Buying a used car Marc gave excellent service with a personal touch. His knowledge and patience helped to make the experience pleasant. Had it not been for Marc this sa More

by jwgnzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2014 -

Sheehy Ford Ashland responded

Thank you for taking the time to post such a great review! I am happy to hear your thoughtful words about Marc and I will be sure to pass it along to him and the rest of our staff at Sheehy Ford Ashland. Thank you for your business and enjoy your new purchase!

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