
Sheehy Ford Ashland
Ashland, VA
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I needed to replace my 2004 Ford Explorer. I bought it 10 years ago at Sheehy Ford of Ashland and drove it 246,000 miles. I loved this vehicle and it met my needs perfectly. But there comes a time in th 10 years ago at Sheehy Ford of Ashland and drove it 246,000 miles. I loved this vehicle and it met my needs perfectly. But there comes a time in the life of every vehicle that it is necessary to trade it in and get something newer.. The people at Sheehy Ford of Ashland have always been excellent to me and treated me well. So I began there in my quest to get a replacment vehicle. When I went there, I enjoyed seeing and catching up with Travis Thomas again, It is always nice to see a familar face and Travis was there ten years ago when I bought my previous vehicle. Another reason I went back to Sheehy was that I got a lot of life and quality miles out of my old Explorer because of the service department staff there. Sheehy service department manager (Frank Tinney) is very professional and he has always helped me keep up with any regular maintenance issues my Explorer has needed. I know I can always count on him to get me in and out in a timely manner and have the work done right. A few days ago I met and talked with Cedric Willis about trading in my old vehicle and getting into a new 2014 Ford Explorer. Cedric took the time to show me all the new 2014 models and features available. From there I was able to decide the options and features that I wanted in my new Explorer and match it up to the price range I was comfortable with. After searching the lot inventory and checking the internet I found a vehicle that I liked sitting at another Sheehy dealership. Cedric had it brought to Ashland for me to look at. Paperwork is signed and I'm stoked to be in my new ride. It's beautiful and perfect for me. I'll keep going back to Sheehy Ford of Ashland for all my vehicle purchase and service needs. More
I was in the market for a used 2012 Ford Fusion Certified Pre-Owned and after comparing prices and reviews from multiple Ford dealerships in my area, I went with Sheehy Ashland. I worked with Cedric Willis a Pre-Owned and after comparing prices and reviews from multiple Ford dealerships in my area, I went with Sheehy Ashland. I worked with Cedric Willis and John McGrane and they were both incredibly customer oriented and made me feel welcome the moment I arrived at the dealership. The trade-in value they offered me for my vehicle was higher than competing dealers in the area and I was given the maximum amount they would offer upfront, no negotiating for hours just to get a decent trade-in value. I can honestly say this is the best car dealership experience I've had. Even though they are twenty minutes farther than my closest Ford dealership I plan to use them for maintenance requirements as well. More
M y buying experience at Sheehy Ford in Ashland VA was exceptional. Working with Brantly Slater was wonderful. His professionalism and dedication to buyer satisfaction far surpassed my expectations. I re exceptional. Working with Brantly Slater was wonderful. His professionalism and dedication to buyer satisfaction far surpassed my expectations. I really appreciate all that he did not only in preparation to our arrival but during and after the sale. Travis the General Sales Manager also provided exceptional service and made the sale go quickly and easily. Our finance manager Patrick had everything ready and moved quickly through the process. Our overall experience with Sheehy Ford was one of the best car buying experiences we ever had and we will definitely recommend them to our friends. Thank you guys for all you did. More
I'm so glad I purchased my new Focus from here. My mother got her's from here in 2002. I'm so glad I came back. Brantley was very professional and helpful. This was my first new vehicle and when it co mother got her's from here in 2002. I'm so glad I came back. Brantley was very professional and helpful. This was my first new vehicle and when it comes time again, I will definitely be back. Ford customer for life. More
Toni was excellent---very thorough in explaining the vehicle options, very friendly, low pressure, and very responsive to questions and request. We will definitely contact Toni again for our future veh vehicle options, very friendly, low pressure, and very responsive to questions and request. We will definitely contact Toni again for our future vehicle needs. More
The whole buying process, is just like the commercial says "its easy"! Thanks for all the help for everyone there, Tony knowlin was my salesman. He made the whole experience fun and was never pushy. I wo says "its easy"! Thanks for all the help for everyone there, Tony knowlin was my salesman. He made the whole experience fun and was never pushy. I would recommend this dealership to anyone looking for a new car! More
Just shopping prices right now for a purchase. Would recommend your dealership. Tony was very friendly and helpful in every issues I need answers to. recommend your dealership. Tony was very friendly and helpful in every issues I need answers to. More
I recently purchased a Ford Edge from Sheehy Ford in Ashland, VA. I am incredibly impressed by this dealership. It was clean, inviting and the entire staff was very friendly. Tony, my salesman was not Ashland, VA. I am incredibly impressed by this dealership. It was clean, inviting and the entire staff was very friendly. Tony, my salesman was not only very knowledgeable but took the time to answer all my questions and concerns regarding several different vehicles. I have taken my car in for an oil change and the service department is on top of their game. The car was serviced in a timely and efficient manner and the staff was very courteous. The General Manager, Kevin McLauglin is very professional but makes you feel like you are part of the Sheehy family when you purchase a vehicle! I highly recommend purchasing your next vehicle from Sheehy Ford in Ashland, VA! More
Did not complete work that was to be done. Did not follow thru on warranty verification and work. Did not follow up on complaints. Tried to over charge on repairs that they said were needed. Did not follow thru on warranty verification and work. Did not follow up on complaints. Tried to over charge on repairs that they said were needed. Did not offer alternative to replacement such as refurbishment of headlights. VIP service plan is not worth the extra money that you pay. I have purchased quite a few cars from Sheehy Ford Ashland and I will not be buying any from them in the future. More
Brantley Slater was very knowledgeable about all the Ford products. He was patient, helpful, fun to be around and got us in the car we wanted. I would highly recommend Brantley to anyone looking to buy a products. He was patient, helpful, fun to be around and got us in the car we wanted. I would highly recommend Brantley to anyone looking to buy a car. We have now purchased two cars from Sheehy Ford and would do it again. More