Sheehy Ford Lincoln Of Gaithersburg

Tanner, as always, made me a priority whenever I would call on him. I was stranded with a battery dysfunction, so after contacting AAA, Tanner arranged for me to come in the following day to get serviced. call on him. I was stranded with a battery dysfunction, so after contacting AAA, Tanner arranged for me to come in the following day to get serviced. More

I was greeted quickly upon arriving both when dropping off my car and when I came to pickup and check out. However, after standing and waiting for 40 minutes in the lobby, realizing that everyone else tha off my car and when I came to pickup and check out. However, after standing and waiting for 40 minutes in the lobby, realizing that everyone else that was waiting and had arrived after I had received their cars, I went to the desk to ask why it was taking so long for my car to be brought in. I discovered that they had lost my key and it hadn’t been communicated that I was there to pick up my car. But my invoice was paid. The staff was very apologetic and quick after that, but only once I said something. Please be attentive to your customers not only before they pay but afterwards as well. I would not return here if I had a choice. This has been my 2nd experience where this dealership has wasted my time. Once for sales, and this time for service. Do better. More

They did an excellent job, fixed issues and changed oil, meet all of my expectations meet all of my expectations More

They provide transportation when I need it. They have a comfortable area when I need to wait. They have a comfortable area when I need to wait. More

I had bought a few cars there I recommend this dealer to my family and friends Jason, Roxana and Nelly at the sales department are the best. Miguel and Steve in service great service they work with my sc my family and friends Jason, Roxana and Nelly at the sales department are the best. Miguel and Steve in service great service they work with my schedule and communication through the day of the appointment is excellent Thank you for your service More

Joe Walsh is a legend. His knowledge and customer service keep me coming back to Sheehy. His knowledge and customer service keep me coming back to Sheehy. More

Got a quote and shortly after wanted to remove a service. The service person removed it without issue and it was nice to get a shuttle back home. The service person removed it without issue and it was nice to get a shuttle back home. More

While we were waiting for five hours, a lot of work was done to our car and we were very comfortable in the waiting room and in the office area. The work was done professionally and we were kept well infor done to our car and we were very comfortable in the waiting room and in the office area. The work was done professionally and we were kept well informed. More

The service department at Sheehy Ford is top of the line. ., especially Michelle. Robert in sales is another great team member. ., especially Michelle. Robert in sales is another great team member. More

Service was excellent and they worked with my schedule my services adviser was wonderful and kept me updated services adviser was wonderful and kept me updated More