Sheehy Ford Lincoln Of Gaithersburg

Everyone treated me with kindness and respect and the service they provided was top notch! service they provided was top notch! More

The car was as advertised and they were quick with the sale. Excellent customer service from everyone who helped with the sale sale. Excellent customer service from everyone who helped with the sale More

Worked with Joe Walsh from service department. Great customer service and provided a quick turnaround. Great customer service and provided a quick turnaround. More

They did what they said they would and on time they were curteous and helpful. I would use them again were curteous and helpful. I would use them again More

I had an issue when I bought out my lease. I was told a cost that did not agree with Lincoln cost .The difference was explained by a “computer error”. A new sales person hit the wrong button—of I was told a cost that did not agree with Lincoln cost .The difference was explained by a “computer error”. A new sales person hit the wrong button—of course? More

Staff is always friendly and helpful. Waiting time is as expected. Very rare to wait for more than 2 hours. Waiting time is as expected. Very rare to wait for more than 2 hours. More

I worked with Will on the purchase of my 2019 Mustang. He and the folks at Sheehy Ford made the purchase process painless. He and the folks at Sheehy Ford made the purchase process painless. More

Tanner, as always, made me a priority whenever I would call on him. I was stranded with a battery dysfunction, so after contacting AAA, Tanner arranged for me to come in the following day to get serviced. call on him. I was stranded with a battery dysfunction, so after contacting AAA, Tanner arranged for me to come in the following day to get serviced. More

I was greeted quickly upon arriving both when dropping off my car and when I came to pickup and check out. However, after standing and waiting for 40 minutes in the lobby, realizing that everyone else tha off my car and when I came to pickup and check out. However, after standing and waiting for 40 minutes in the lobby, realizing that everyone else that was waiting and had arrived after I had received their cars, I went to the desk to ask why it was taking so long for my car to be brought in. I discovered that they had lost my key and it hadn’t been communicated that I was there to pick up my car. But my invoice was paid. The staff was very apologetic and quick after that, but only once I said something. Please be attentive to your customers not only before they pay but afterwards as well. I would not return here if I had a choice. This has been my 2nd experience where this dealership has wasted my time. Once for sales, and this time for service. Do better. More

I had bought a few cars there I recommend this dealer to my family and friends Jason, Roxana and Nelly at the sales department are the best. Miguel and Steve in service great service they work with my sc my family and friends Jason, Roxana and Nelly at the sales department are the best. Miguel and Steve in service great service they work with my schedule and communication through the day of the appointment is excellent Thank you for your service More