
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Worst service department I’ve ever dealt with. Lacking the basic ability to do a oil change in less than 3 hours. Totally untrained service providers drained my transmission fluid thinking it was the oil. the basic ability to do a oil change in less than 3 hours. Totally untrained service providers drained my transmission fluid thinking it was the oil. Going to the dealership used to mean you were getting the highest level of service, not now! I’ll take my chances with jiffy lube. More
A Very Merry Christmas! I came in on Christmas Eve and I was not initially booked with Michael Jarvis but the other salesman was assisting another customer. Turned out to be I came in on Christmas Eve and I was not initially booked with Michael Jarvis but the other salesman was assisting another customer. Turned out to be a good thing because Michael was very knowledgeable and patient, even though I kept him pass closing. This is a salesman who goes above and beyond to take care of the customer. Because of him, I had a great Ford experience and would not only return there in the future but would highly recommend him. I sure hope he was able to get his last minute holiday shopping done. More
Kate Van Arnum and the team here are amazing and helped me buy my second car this year. I definitely would not go anywhere else for car sales or service. Thank you Kate! me buy my second car this year. I definitely would not go anywhere else for car sales or service. Thank you Kate! More
I bought a new truck this month and worked with Kate Van Arnum. The price was excellent and fhe service even better. I highly recommend Kate and the dealership !!! Paul Turkheimer p Arnum. The price was excellent and fhe service even better. I highly recommend Kate and the dealership !!! Paul Turkheimer p More
Great guy. He helped me out, even though I changed my mind about which car I wanted about six times. He was also great about explaining the various financing options available to me, and various payment mind about which car I wanted about six times. He was also great about explaining the various financing options available to me, and various payment plans that could be done to work within my needs. More
Sheehy Ford is GREAT From start to finish, Mike Zeller handled everything for me. I told him what vehicle I wanted over the phone, he found it, he added after market acce From start to finish, Mike Zeller handled everything for me. I told him what vehicle I wanted over the phone, he found it, he added after market accessories I wanted all within a couple days. I walked into the dealership, signed the papers, got a quick tutorial on my new F-150 all within about 45 minutes. Mike took care of everything for me, it couldn't have been easier. More
Everyone was friendly, helpful and straightforward. Even through the negotiations which aren't the easiest thing. Michael, his manager and Alex in the finance department had a great and expedient approach t through the negotiations which aren't the easiest thing. Michael, his manager and Alex in the finance department had a great and expedient approach to the whole process. More
New year, New car! Great Service My wife and I were impress with both the sales man Michael Jarvis and finance David Lewald who made our purchase to run smooth and easy. Likely to do My wife and I were impress with both the sales man Michael Jarvis and finance David Lewald who made our purchase to run smooth and easy. Likely to do another purchase soon again. More
Scheduled Maintenance Service Easy to schedule an appointment online. Some of the scheduled service had been performed recently which the rep looked up and said was therefore not Easy to schedule an appointment online. Some of the scheduled service had been performed recently which the rep looked up and said was therefore not necessary. The car was ready on time. More
The service was completed quickly. Went on December 17th for scheduled maintenance. Worked with Joe who identified that I was caught up on my 60000 mile maintenance except for Oil chang Went on December 17th for scheduled maintenance. Worked with Joe who identified that I was caught up on my 60000 mile maintenance except for Oil change (due) and tire rotation. The work was completed ahead of my estimated time. More