Sheehy Ford Lincoln Of Gaithersburg

2019 Ford Edge - Willy Brandon After 4months of searching and negotiating, at 11 different dealerships, in 5 different States, I finally came across the right vehicle, for the right After 4months of searching and negotiating, at 11 different dealerships, in 5 different States, I finally came across the right vehicle, for the right price, at Sheehy Ford of Gaithersburg. This made my 2nd purchase from Sheehy in 12years. I bought both vehicles from Willy Brandon. He's an excellent, personable, professional who knows his vehicles. Even better than knowing his vehicles, Willy let's you make up your own mind. He's aware that the purchase of a vehicle can be extremely stressful and nerve-racking for the customer. We're about to spend 10s of thousands of dollars which isn't easy. He's not pushy and doesn't pressure you with paperwork. Willy is the only sales consultant that I would purchase a vehicle. He's become a great friend over the years because he's genuine. More

Routine service on 2015 Ford Mustang GT I was entirely satisfied. I'll be back as often as the car needs service. Joe was courteous and explained the reasons for the maintenance as well as a I was entirely satisfied. I'll be back as often as the car needs service. Joe was courteous and explained the reasons for the maintenance as well as a wrap-up. More

Ndu is that perfect sales person. I walked into the showroom and Ndu met me with a smile and a handshake. I asked him a couple simple questions and headed out to the lot by myself to f I walked into the showroom and Ndu met me with a smile and a handshake. I asked him a couple simple questions and headed out to the lot by myself to find a vehicle. Turned out I had more questions. I turned towards the dealership and got Ndu's attention. We sat at his desk and went through the cars on-line. Long long story short and several cars later I got my dream car. Ndu's patience out lasted mine. Thank you Ndu! More

Joe Walsh - Service extraordinaire- 2012 Escape Joe Walsh is an amazing service manager. I took my 2012 Escape in for service . Seems it needed quite a bit more work than anticipated . Joe took ti Joe Walsh is an amazing service manager. I took my 2012 Escape in for service . Seems it needed quite a bit more work than anticipated . Joe took time to explain everything in detail; even showing me where the work was needed, His follow up was exemplary; letting me know the progress on the work and even arranging transportation for me when the repairs went over the prior estimate. He goes above and beyond his job always. We have purchased 3 trucks now from Sheehy and Joe's customer service is the reason we continue with the VIP service pack. Joe stands by his word; when he says he will take care of you .. he does. More

Straightforward and terrific customer service At the end of March, my spouse and I bought our second car at Sheehy Ford, working with Kate Van Arnum. Kate and the man who helped us with our exten At the end of March, my spouse and I bought our second car at Sheehy Ford, working with Kate Van Arnum. Kate and the man who helped us with our extended warranty (I'm sorry. I forgot your name!) were clear communicators, spent time with us, and presented us with many options. I'm always a bit wary of stepping into a dealership, but I feel confident in Kate and the staff at Sheehy. More

Painless I was looking for a used truck last week. Walked in was greeted and asked if I needed any help almost immediately. Explained my situation and was intr I was looking for a used truck last week. Walked in was greeted and asked if I needed any help almost immediately. Explained my situation and was introduced to Ndu. We sat down and talked for a bit . He found me 4 trucked and I took delivery on Saturday. Absolutely painless to buy from Sheehy. More

Service good and highly impressed The sales persons there were very nice in answering my questions, explain me details and gave me good suggestions. Especially Mr. Michael Jarvis is so The sales persons there were very nice in answering my questions, explain me details and gave me good suggestions. Especially Mr. Michael Jarvis is so considerately helping in my driving experience with Lincoln Navigator. More

Superb Sales service Brandon Evans is one of the best sales personnel I have ever interacted with. Up front and worked hard to find the vehicle I want, a great communicat Brandon Evans is one of the best sales personnel I have ever interacted with. Up front and worked hard to find the vehicle I want, a great communicator who I will be returning to! More

Super easy! And great service from Micheal! I have given the rating I am giving because Micheal was so great and made this process so easy for me! Also I walked right in and I was greeted by Mic I have given the rating I am giving because Micheal was so great and made this process so easy for me! Also I walked right in and I was greeted by Micheal (the greatest sales rep ever!). I knew exactly what I wanted so we went straight out to go look at the cars I have listed I was interested in. Soon after we went for a test drive and after the test drive was over, I loved the car so we went in and got right to business. It was so simple and he was so understanding about my parents because I bought my very first car on my birthday so that was so exciting for me. And they did everything they could to get me and out which they did, I said I had to be out of here by 2 and I was out by 1:50 with the car detailed and everything and I arrived at 11!. Overall Micheal was very nice because I have anxiety so when I was waiting to see if I got approved for my loan. He was keeping me very calm and started talking about cheerleading and asking me about my family. He even followed me over to my moms job so I could drop off my moms car and drove me back to the dealership so we could get finished! 10/10 would recommened Micheal to anyone who is looking into buying a car at this dealership! More

Honest pricing and Amazing Service My purchase of a CPO GT350 was so smooth! Big thanks to Kevin for his incredible service. This was truly the most straightforward experience I've EVER My purchase of a CPO GT350 was so smooth! Big thanks to Kevin for his incredible service. This was truly the most straightforward experience I've EVER had buying a car. The online pricing is accurate and there are truly no gotcha's when it comes time to settle. I highly recommend Sheehy Ford and Kevin! More