Sheehy Ford Lincoln Of Gaithersburg

Taking your truck there for recall work and being told once you’re there that the recall work being done is covered but the required alignment afterwards is only half covered is shady. Seems like Ford is once you’re there that the recall work being done is covered but the required alignment afterwards is only half covered is shady. Seems like Ford is trying to get some money back for doing that “free” work that the feds made them do because they didn’t do it right the first time. Telling people these things while making the appointment goes a long way. People refer to them as Stealerships for reasons like this. More

We had an absolutely wonderful experience with Joe Walsh the service advisor. After a disastrous situation with Koons Ford, it was a breath of fresh air the service advisor. After a disastrous situation with Koons Ford, it was a breath of fresh air More

Roxana was great to work with and the overall experience was extremely positive. Would definitely consider for our next purchase. was extremely positive. Would definitely consider for our next purchase. More

I was in and out in three hours - that includes two test drives, financing application, detailing, and going through the tech for setup. Big Merc was awesome to work with. Incredibly knowledgeable about the drives, financing application, detailing, and going through the tech for setup. Big Merc was awesome to work with. Incredibly knowledgeable about the cars and very transparent about the deal. I was well taken care of. More

This word thing is a dumb feature and irritating that it is required to do the survey. 0 out of 5 rating for this system. 5 out of 5 rating for Michelle. is required to do the survey. 0 out of 5 rating for this system. 5 out of 5 rating for Michelle. More

Bait and switch on price. Unfortunately we trusted them and did not look over the paperwork until a few days later. Unfortunately we trusted them and did not look over the paperwork until a few days later. More

I showed up at the service desk with no appointment and a flat tire, and they patched it up quickly. We are really grateful. flat tire, and they patched it up quickly. We are really grateful. More

I have given this place a five star eight months ago, but this time only three because I had an appointment, they received my car and after more than a day I called them twice and left messages begging them this time only three because I had an appointment, they received my car and after more than a day I called them twice and left messages begging them to give me the status of my repair. No one bothered to call me back. A couple of days later when I was waiting to board an airplane, I noticed they emailed me that my car was ready a day before my flight! If the service advisor didn’t ignore my messages and would call or send me text message i could pick up my car nine days earlier. More

Joe Walsh is always super helpful and very courteous. Excellent customer service overall. Always helpful Excellent customer service overall. Always helpful More

Sheehy always takes great care of my car. The service is great and the dealership sends video updates which is incredible. I trust sheehy with my vehicle and know it’ll come back better than The service is great and the dealership sends video updates which is incredible. I trust sheehy with my vehicle and know it’ll come back better than I left it. Brian is personable and kept me updated at all times. The car was clean and ready for me to go at pick up. More