
Sheehy Ford Lincoln Of Gaithersburg
Gaithersburg, MD
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Great friendly knowledgable rep, whom walked me through every process of my purchase and made sure I was happy and comfortable with my decision. Great sales rep every process of my purchase and made sure I was happy and comfortable with my decision. Great sales rep More
Sheehy had the best price among 5 dealers that I contacted. Eric Jarvis was very responsive with numerous questions that I had as I compared the offers. When I got there, the price held firm and t contacted. Eric Jarvis was very responsive with numerous questions that I had as I compared the offers. When I got there, the price held firm and there were no surprises. Eric was courteous and very accommodating with my schedule. After I got the keys, he helped me pair my phone with the SYNC system. He offered to be available for additional information if I needed it. After the transaction, his manager approached me for feedback on Eric's customer service and the overall experience. Regardless of the dealer you choose to buy from, I recommend that you research titling procedures, financing, gap insurance, trade-in options, and extended warranty in advance. More
Andre was great to work with!! He really listened to what I was saying and what I wanted to accomplish, and did everything he could to make it all happen. He was very friendly and easy to talk to, and what I was saying and what I wanted to accomplish, and did everything he could to make it all happen. He was very friendly and easy to talk to, and was never pushy. I would strongly recommend him to friends and family. Stephanie Nespor More
. I spoke with Joe Walsh when i arrived and explained to him that at a previous visit my truck had @10 miles put on it while at Sheehy for an oil change request, leading me to believe someone at the dealers him that at a previous visit my truck had @10 miles put on it while at Sheehy for an oil change request, leading me to believe someone at the dealership used it to run an errand. There was also a minor scratch on the door Joe.took the initiative to have the scratch touched up without me asking him to do so. More
Raphael gave us great service again. This is our second purchase of a ford explorer. the second experience with Raphael was even better then the first. It was a smooth process and he worked with us in a ca purchase of a ford explorer. the second experience with Raphael was even better then the first. It was a smooth process and he worked with us in a calm, personable and professional manner until we both agreed on a price for the purchase of our new explorer. We could not be happier and we will continue to recommend your dealership and of course Raphael to our friends and family. thanks again Cathy and Mark More
Having dealt with Sheehy Ford Gaithersburg for more than 10 years I can state unequivocally that the service team is great. I recommend them highly based on their customer focus, superior service and genui 10 years I can state unequivocally that the service team is great. I recommend them highly based on their customer focus, superior service and genuine interest in maintaining my vehicle properly. More
Upon entering the dealership, the salespeople were nice, friendly, not pushy. I could walk around and study vehicles w/o getting hounded. When I was ready to talk to a salesman, I chose Michael Engelmann. H friendly, not pushy. I could walk around and study vehicles w/o getting hounded. When I was ready to talk to a salesman, I chose Michael Engelmann. He was very knowledgeable, and genially a nice personable person to work with. He was honest with the pros and cons of the vehicle (Fusion Hybrid) I bought. Having done my homework, I knew I got the best price in the area. This, by the way was the 3rd car I purchased here. I have told my friends about this dealership, and have even brought my brother here. The service advisors are knowledgeable and very happy to take care of every problem I bring in. More
I’ve had my car serviced at Sheehy Ford since moving to MD 8 years ago and have had excellent service. I have a lot of confidence in J.D. Schaening (asst service mngr) who has handled the service on my ca MD 8 years ago and have had excellent service. I have a lot of confidence in J.D. Schaening (asst service mngr) who has handled the service on my car in recent years. I also received excellent service in the body shop at Sheehy after my car was rear ended. Because of the service there I went to Sheehy when looking for a new car. In sales I was helped by Claud Wood (Woody) and Koby Boakye. Both were friendly and extremely easy to work with…..each went with me on a test drive…they helped me find the car I wanted and were very helpful in explaining features on the Focus Titanium that I purchased. They both made the car buying experience a pleasant one. I would highly recommend all 3 of these fellows to work with……Woody and Koby in sales and JD in service! More
Koby and the team over at Sheehy were all great. My wife and I hadn't purchased a vehicle in the last 10 years. They all made the process easy for us. Price and the service were both great. I would buy a ca and I hadn't purchased a vehicle in the last 10 years. They all made the process easy for us. Price and the service were both great. I would buy a car from them again. Sales staff seemed truly interested in getting deal made without being overly pushy. If I had questions during the process they were answered by the sales staff and not brushed aside. More
My wife and I recently purchased a 2014 Ford Escape. Koby, our salesman, treated us with great respect. He provided informative information and test rides of two vehicles we were considering - the Escap Koby, our salesman, treated us with great respect. He provided informative information and test rides of two vehicles we were considering - the Escape and Edge. We were in several times as we tried to choose among these and other similar vehicles. Koby was very friendly, with no high pressure sales tactics. Negotiations of the final price for our new Escape and for our trade-in went smoothly and with a high level of professionalism. Our overall experience with the dealership were outstanding. More