Sheehy Ford Warrenton

I have bought many cars in the past both new and used. My experience today at Sheehy Ford was a very pleasureable happening. I had e-mailed David Carter and inquired about a new Ford Fiesta. David very promp experience today at Sheehy Ford was a very pleasureable happening. I had e-mailed David Carter and inquired about a new Ford Fiesta. David very promptly followed up with me and we set an appointment to view the car. He warmly greeted me when I entered the dealership and also got me a bottle of cold water. We looked at the Fiesta and he explained in detail the mechanics of the car as well as the features and options. I did not test drive the car as I had done that at a competitive dealer and I might add that salesman has not contacted me since. The competiton had 1 Fiesta on the lot and claimed they were getting some in a couple of weeks. Never heard back so I "surfed" the internet for dealers and Sheehy had the best inventory. Warrenton is appx 45 minutes from my home but I felt confident that I would be treated fairly. David made me feel special and that he appreciated my business. I was treated like a valued customer and will refer all my friends to David if they are in the market for a vehicle. I work in retail and I know that customer service is a big part of business and customers are the ones who pay our salary. Thank you so much to Sheehy and David Carter. I am thrilled with my purchase and cant wait to show it off. More

David Carter took over communicating with me, after another salesman was promoted, regarding my search for a good deal on a 2011 Ford Fusion. He was prompt in his email replies, courteous on the phone, another salesman was promoted, regarding my search for a good deal on a 2011 Ford Fusion. He was prompt in his email replies, courteous on the phone, respectful, and honest in the information he gave me. I appreciated his integrity. I bought a car from him for all of these reasons --- and because he offered me a great deal! More

We totally recommend going to Sheehy Ford in Warrenton, VA for your next vehicle. David Carter (the salesman) was knowlegable and stated that if he did not have the answer he would find out any answers to VA for your next vehicle. David Carter (the salesman) was knowlegable and stated that if he did not have the answer he would find out any answers to any of our questions. He took the time to go over the features of the car after our purchase which made us feel valued and not simply a number. He sold us the car that we needed; not pressuring us to buy something that did not fit our requirements. He answered all of our questions and went out of his way to ensure that we got the car, price and satisfaction that will keep us as repeat customers. Sheehy Ford in Warrenton has competitive pricing which they list on the internet that makes it well worth the trip to Warrenton to shop for your next vehicle. More

I bought my first car yesterday at this dealership. Best customer service I have experienced since I have started my hunt. Jennifer White was my sales rep. She was very knowledgeable, full of fun and positi customer service I have experienced since I have started my hunt. Jennifer White was my sales rep. She was very knowledgeable, full of fun and positive energy, and very helpful. I recommend her to any person looking to buy a new or used car. She made my experience a good one that I will always want to remember. More

Looking for a new Focus Titanium in Tuxedo Black or Candy Red with specific options. Jennifer kept in touch with me and listened (more than I can say for some other dealers). She searched and searched for c Red with specific options. Jennifer kept in touch with me and listened (more than I can say for some other dealers). She searched and searched for car I wanted but to no avail. Ford discontinued the colors due to Japan crisis. I decided to order a Focus and get what I wanted. She made the experience as enjoyable as possible as I do not care to sit in dealerships :) Jennifer really went above what any other dealer I have dealt with. She is enjoyable to talk to and is open to any questions, which I had alot. I highly recommend Jennifer and the dealership. More

Our experience was wonderful, Jenn had everything ready to go and our loan approved and did the best she could to keep it within the range that we could afford. She made sure we were comfortable and made s to go and our loan approved and did the best she could to keep it within the range that we could afford. She made sure we were comfortable and made sure my disabled wife was priority, bringing her cold drinks and making her at ease. She was very proactive as far as showing us the car and making sure it was what we wanted and needed. I have already reccommended this dealer ship and Jenn to several people. I would rate our experience at %100+++ Thank you Sheehy Ford and Jenn White for taking care of us. We will be back. Dave and Sherry Taylor More

Never expected to receive such excellent assistance and followup. Looking for a new vehicle after owning one for 16 years. Jennifer was very informative and patient when asked many questions. The dealer followup. Looking for a new vehicle after owning one for 16 years. Jennifer was very informative and patient when asked many questions. The dealership as a whole was a very good experience and I look foward to doing business with them for servicing my new Ford Escape. More

After shopping for a new-to-me used car for a couple long months, even hitting the "home stretch" with a couple dealerships on cars that had caught my eye, only to have the deals evaporate for one odd reason months, even hitting the "home stretch" with a couple dealerships on cars that had caught my eye, only to have the deals evaporate for one odd reason or another, I started noticing that Sheehy dealerships were being the most straightforward and easy to deal with in hard figures and facts. While this review isn't about Sheehy in general (indeed, one of their own was one of the deals that went up in smoke as they basically sold a car out from under me while I awaited credit approval), it was in trying all of the Sheehy stores that I found my 2007 Jeep. From the get-go with all the dealers, I stated bluntly that I had a trade of X, had been offered [$$$] for it and knew I had negative equity, but was willing to roll in whatever I could, since the cars I was shopping this time were significantly less expensive than what I'd been paying on. Sheehy Warrenton yielded Jenn White, possibly the most anti-car-salesmanlike car salesman (salesperson?) I'd ever met. She read my email detailing out what I was looking for and for how much, and our conversations back and forth via email never gave way to "just come on in" (they're over an hour from my home and almost an hour from my office) or any other trick of ignoring direct questions and pushing for the sale. Plus, once we met, I never once got the 'creepy sales pitch' feeling - it was always upbeat, with a feeling of "well, if this doesn't work out the way you want it to, no worries, just let us know if you ever want to come out and look at another one." Even knowing I had negative equity and no strong negotiation leverage, Jenn, her manager Miguel, and their finance person Teresa were able to give me a trade value on the higher side of the offers I'd gotten, sell me the Jeep below book value (I looked it up myself at home), *and* get me a finance rate a full point below the nearest competition. Hell, the most painful part of the whole thing was simply how far away they were (one long lunch break to check out and test drive the car, another long afternoon to get out there and complete the purchase, and one more to get the we-owe stuff finished up). All in all, I count that as a quite pleasant buying experience. More

I visited Sheehy Ford Warrenton to buy my first car in over 8 years. From the moment I arrived they made me feel comfortable. The Internet Sales Manager, Tom Reber, had the used car (a Toyota Prius) I i over 8 years. From the moment I arrived they made me feel comfortable. The Internet Sales Manager, Tom Reber, had the used car (a Toyota Prius) I inquired about parked in front and ready for a test drive. Tom wasn't pushy and didn't try to talk me into buying the car. I was impressed about how knowledgeable he was even though it was a Toyota Hybrid, not a Ford. The car was great and very quickly Tom and I agreed upon the terms that worked for me. I would absolutely recommend Sheehy Ford Warrenton if you're interested in buying a car. More

Great experience in purchasing my new truck ... from the sales consultant to the service tech who cleaned the truck before I left, just a very friendly and personable experience. The process was lengthy, b sales consultant to the service tech who cleaned the truck before I left, just a very friendly and personable experience. The process was lengthy, but thorough. I look forward to purchasing my next vehicle from this very same dealershiop. More