Sheehy INFINITI of Chantilly

Forgot the oil I've been a customer at this dealership for 11 years and the service was great when it was under different ownership. Just had them install wiper bla I've been a customer at this dealership for 11 years and the service was great when it was under different ownership. Just had them install wiper blades ($65 installed incorrectly) and change the oil--the next day the car sounded rough and checked the oil--they hadn't added it. I added the oil myself but called to let them know and couldn't get anyone on the phone (3 tries). I'll never be back... More

Best Car Dealership Experience Lance got us the car for our family, at the right time and at the right price. We would not hesitate working with him again in the future. Thanks Lanc Lance got us the car for our family, at the right time and at the right price. We would not hesitate working with him again in the future. Thanks Lance! Keep up the good work! We love our new car! The Salinas More

Top Notch All The Way My wife and I recently purchased our third Infiniti from Jim Capen at Chantilly ... he is simply the BEST, most professional, polite, friendly, and ca My wife and I recently purchased our third Infiniti from Jim Capen at Chantilly ... he is simply the BEST, most professional, polite, friendly, and capable sales manager with whom we have ever had the pleasure of working. On Jim's sales staff is Seth "JB" Reid from whom we purchased our most recent QX50. "JB" is a man of excellent character, a friendly and involved 'people person' ... one of those rare individuals who actually attentively LISTENS to a customer's concerns, interests, and preferences. "JB" then goes out and finds exactly the vehicle that his customer has described. He does not pressure a customer to buy; but patiently answers all questions and expertly explains all alternatives, both about the vehicle and any financing options. In summation, regardless of department, it is truly a pleasure to do business with Sheehy Infiniti of Chantilly ... we recommend this dealership most highly. More

Just Purchased My Second Auto At Sheehy Infiniti/Chantilly. I popped into Sheehy to get my car serviced, and to entertain myself I looked at the gorgeous new cars. By chance I met Chuck Vanderwall, a sales expe I popped into Sheehy to get my car serviced, and to entertain myself I looked at the gorgeous new cars. By chance I met Chuck Vanderwall, a sales expert working there. He showed me the new version of the car I was driving, the QX70. He is a dynamic person with just the right personality to handle all my questions and make comparisons. He is very knowledgeable about the Infiniti, and he drives one himself. He instilled confidence in me to trust that we could work out a deal to trade in my ten year old car. I had never traded in a car before. I think he gave me a fair deal. I respect his professionalism enough to recommend him to any future car buyer. In addition, the staff at the dealership puts the customer first, a rare consideration these days. I look forward to working with them in the future, as I have in the last ten years! More

Best Car Buy Experience To be honest I don't know anyone that likes the car buying process but I have to say that my experience with Sheehy Infiniti of Chantilly as changed m To be honest I don't know anyone that likes the car buying process but I have to say that my experience with Sheehy Infiniti of Chantilly as changed my view. Joe Davison provided exceptional service from our first email contact to me coming out for a test drive. From test drive to meeting with Finance, deal was done within 2 hours. My financing period was shorter than normal since I didn't require financing for my purchase. I strongly recommend Joe Davison and Sheehy Infiniti of Chantilly. I live 11 miles from another Sheehy Infiniti dealer but I'll go back to Chantilly in the future. More

Best experience ever Lance was exceptionally helpful and responsive. He was very knowledgeable and customer oriented, never pressuring but answering all questions. He was Lance was exceptionally helpful and responsive. He was very knowledgeable and customer oriented, never pressuring but answering all questions. He was the best auto salesman I've ever dealt with. More

Best Car Purchase Experience Ever From the initial handshake to the last, Joe Davison was the best salesman I have ever dealt with. (And I have owned approximately 15 vehicles) He From the initial handshake to the last, Joe Davison was the best salesman I have ever dealt with. (And I have owned approximately 15 vehicles) He kept the experience professional, while also being personable. More

Great buying experience Working with Lance and the entire team at Sheehy to lease my QX30 has been quite possibly the easiest car-related transaction I've ever completed. Fro Working with Lance and the entire team at Sheehy to lease my QX30 has been quite possibly the easiest car-related transaction I've ever completed. From my initial phone call with Chuck, and subsequent meeting with Lance, it was very clear to me that listening and open (honest) communication were the most important factors in establishing a working relationship with me. I felt that I was listened to and my needs/wants were understood, and Lance went above all expectations to get the car (color) that I truly wanted. Lance worked with Dave, in finance, to have all my lease paperwork ready went I arrived to take delivery of my car. I was in my new car in less than an hour! Lance has followed up with multiple phone calls to ensure I am completely comfortable with the car and to answer any questions I have. I highly recommend visiting Sheehy and working with Lance when looking for your next car! You'll love the cars, and throughly enjoy working with Lance! More

JB was meant to B I saw the vehicle on Autotrader and I wasn't able to visit the dealership for a few weeks but luckily it was still there. I arrived and walked around I saw the vehicle on Autotrader and I wasn't able to visit the dealership for a few weeks but luckily it was still there. I arrived and walked around browsing the inventory and then JB calmly offered his assistance if I wanted to look at vehicles or ask any questions. This was important because I hadn't purchased a car for several years so I was nervous. If I wasn't satisfied with the sales experience I wouldn't have purchased the vehicle no matter how much I liked it but luckily that wasn't the case. JB made things easy by answering all my questions, giving good background information on several vehicles and alerting me to the differences. I never felt pressured or stressed on the test drives or sitting across from him in the dealership. Trust and understanding are critical in the decision-making process and JB's understanding allowed me to trust him which made the process easy. I would buy another vehicle from JB. More

Exceptional and professional car buying experience to date Stephen White was my automotive sales expert and expert he was. Stephen's knowledge base of the car we purchased was exceptional, taking the time to Stephen White was my automotive sales expert and expert he was. Stephen's knowledge base of the car we purchased was exceptional, taking the time to explain the features reinforcing the value and safety of our selection. He was thorough, addressed every question and most importantly, level set our expectations of the process after we had finalized on price terms. Stephen and management were aggressive on our trade-in and even offered an important accessory as part of the agreed-upon sale price. During actual delivery of the vehicle, Stephen took yet more time to walk me through the car, showing me key operations of the technology while being mindful of my time. The extra offer to come back to the dealer for a 'refresher' was a welcome gesture. Overall, a top notch experience More